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Ventura's CARSTAR Collision, Orchard Park NY

Address 5665 Lake Ave, Orchard Park, NY, United States
Phone +1 716-827-5826
Hours
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Website www.carstar.com/locations/ny/orchard-park-15060
Categories Auto Body Shop
Rating 5 17 reviews
Nearest branches
CARSTAR West Seneca — 100 Orchard Park Rd, West Seneca, NY
CARSTAR Northeast Collision Depew — 3480 Transit Rd, Depew, NY
CARSTAR Northeast Collision Elma — 900 Maple St, Elma, NY
CARSTAR Collision of Amherst — 2915 Niagara Falls Blvd, Amherst, NY
Similar companies nearby
Garber Honda — 3925 W Henrietta Rd, Rochester, NY, United States
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Ventura's CARSTAR Collision reviews

17
Sort by: date highest rated lowest rated most helpful
Nicole
September 30, 2023 5:29 pm

Very friendly and helpful from start to finish. I was the front car in a 3 car accident in March. Took my car here for an estimate and they found more damage than what the pictures i was told to take by my insurance company showed. My insurance actually tried getting me to file a no fault claim. Ventura suggested I contact my local agent which ended up being the only reason I was able to get the damage fixed. I would definitely recommend them to anyone who needs body work done on a vehicle.

Spencer
September 21, 2023 2:09 pm

Had new headlights installed. It was done in a timely manner and car was returned to me vacuumed and clean. Repair was not cheap but I feel like I got what I payed for

Barbara
September 18, 2023 1:37 am

Great work! Great people! Even detailed my car. Nice and clean. Thank you! We always recommend Ventura

Jessie
September 09, 2023 2:15 am

As a large family who needed a car repaired and a rental it’s hard to figure out all the details. Ventura and Enterprise worked together really well and made the overall process very seamless. It was so nice to have just one stop! Also my car looks fantastic. Staff was kind and I would highly recommend them.

Mark
September 07, 2023 4:38 pm

Top notch work. Courteous. Pleasant. Timely. Kept me in the loop about everything. Take your collision needs here without hesitation.

Dale
August 22, 2023 10:13 pm

So Ventura car star is my new go to. I work for a company that has multiple body shops. Ventura was super quick with the estimate process and was able to get my vehicle in within a month. My body shops were months out. There were a few imperfections but on a 9 ur old vehicle I'm not worried. The did clean the whole car and even detailed the inside. The extra little things like scrubbed my rims clean and detailing the interior out weighs the imperfections. I will recommend Ventura's car star to anybody. My new go to body shop

Thomas
August 17, 2023 11:02 pm

Venturas collision did an excellent job
This is my second time in 4 months
They were timely efficient and the vehicle was spotless

Dennis
August 11, 2023 11:52 am

Prompt and courteous service would recommend services to friends and family, I'm very satisfied with repairs done on my vehicle in as little as 1 week in the shop

David
August 11, 2023 11:28 am

Outstanding Company

Bumper repair from deer collision. Super friendly and helpful employees. The communication was excellent. I really appreciated how they were the middle man between me and the car rental company, which was a very smooth experience. (KUDOS to Enterprise too). Plus, my car was perfectly repaired.

Jeff
August 05, 2023 8:29 pm

Samantha and Bonnie are amazing! There are very knowledgeable and extremely helpful. They explain everything thoroughly and make sure you understand what to expect. I highly recommend them to everyone.

John
July 31, 2023 3:39 am

NO ONE likes to bring their vehicle in for collision repair, but if you have to, Ventura’s Five Star Collision lives up to its name. I would give them 10 stars if I could. From Samantha handling my initial estimate to Bonnie keeping me up to date on status of repairs, the customer service is as good as you can get. My vehicle was repaired sooner than expected and not only were the repairs undetectable, they threw in a free interior cleaning. This is the third time I’ve needed their services, and while I hope there won’t be a fourth, I will go NOWHERE but Ventura’s Five Star Collision if I need repairs.

Ashley
July 19, 2023 9:14 am

I recently had my Kia stolen and damaged. I decided to bring my car here for the repairs and I would highly recommend them to anyone looking for collision repairs! They were so professional kind through the entire experience. Parts for my car took a while to come in (not their fault) but I would get weekly updates on how everything was going which was very reassuring! They also dealt directly with my insurance company which took off so much stress and worry from myself. Once I got the car back, the car looked as good as new and even seemed way cleaner than I had left it! I definitely feel like they value and care about their customers. I would definitely use them again if needed!

David
July 12, 2023 9:54 am

I don't even know where to begin, just good people that I don't like to see but when accidents happen and they do and will happen, they are right there in such short notice to take care of you
Good, honest, reliable people from the front desk to shop guys to the owners
Thanks again for everything

Anne
July 08, 2023 5:42 pm

Everything was done well and efficiently. The car was totally clean and the repairs were perfect. Everyone is very friendly and kind. I appreciate everything you do.

Teresa
June 22, 2023 8:42 pm

Ventura's is an excellent place to go to after you have had an accident. Their staff is compassionate, knowledgeable, efficient and the work was stellar. 10/10 on quality and excellence.

kath
June 13, 2023 4:37 pm

Repair to front end and dangling flasher. Everyone at Ventura was so nice & extremely helpful and thoughtful! Did not charge for labor when they ended up needing a bracket to complete repair! I highly recommend them!

Marie
June 10, 2023 11:40 pm

Venturas did an awesome job repairing my car. Great customer service, I was kept informed about the progress of my car.
I Highly Recommend Venturas.

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