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Verizon, New York NY

Address 26 W 23rd St, New York, NY
Phone (800) 880-1077
Hours
Monday11:00am-7:00pm
Tuesday11:00am-7:00pm
Wednesday11:00am-7:00pm
Thursday11:00am-7:00pm
Friday11:00am-7:00pm
Saturday10:00am-6:00pm
Sunday12:00pm-5:00pm
Website www.verizon.com/stores/details/new-york/new-york/flatiron-1305822
Categories Cell Phone Store, Telephone Company
Rating 3.3 9 reviews
Nearest branches
Verizon Wireless — 102 E 23rd St
Verizon — 859 Broadway
Verizon — 263 W 23rd St
Verizon — 581 Broadway
Similar companies nearby
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Oriental Wireless — 94 Hester St
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Telephone Company Verizon reviews

9
Sort by: date highest rated lowest rated most helpful
Hybridium
December 06, 2022 11:03 pm

Waited in line with two people ahead and two behind. Greeter took names of everyone skipping me. When I asked if I can get in line I was ignored. Weird vibe from this location. I highly recommend going some place else.

Alexis
November 29, 2022 3:42 am

I'm so grateful that I went to this location! Walked in early to my appointment with a broken phone that was unable to be revived. They were able to help me before my appointment and then I had the great fortune of being helped by Karen who was able to get me an incredible deal on 2 phones and an extra line. Karen was extra patient and extremely knowledgeable about everything associated with the phone (specs, billing, etc.). I highly recommend this company store location over third party authorized dealers. Thanks Karen!

sujiana
December 29, 2021 1:00 pm

I have visited verizon last Saturday, the service was really good. However, I have a simple question. Does the iPhone 12 Pro max that Verizon have, can also use in another country, outside of America?

Ryan
September 29, 2021 3:16 pm

The Gm, Marco, at 26 W. 23rd Street was exceedingly helpful to me just now.he went out of his way to help me sort out some very confusing paperwork, called head office, assisted me all the way through. This is why I love Verizon and will always be their customer.

Nadine
September 25, 2021 2:55 am

Excellent service and encouragment! Karon, the service rep, was incredibly helpful and patient.

Ellie
September 13, 2021 4:44 pm

RUDE & UNHELPFUL STAFF, just go to Apple.

I walked in on a Sunday morning and was met with arguably the rudest staff, specifically Karen. I felt judged and dismissed the moment I began asking for help. She spoke with a very off putting tone to both me and my mother in law on the phone. Apple solved my problem (replacing a lost phone) for me in 15 minutes.

Melissa
October 31, 2020 11:35 am

Marco and the team were amazing- they went above and beyond. Can't thank them enough! They did an excellent job!

Chris
May 07, 2020 11:32 am

Poor customer service at this location. My new iphone11 partially updated. I was advised to go to Apple. Thanks for the help!

Legacyy
May 02, 2020 7:38 am

Nice people but if you’re not going in there to buy something and only pick up or drop off a phone they treat you poorly.

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