NEAREVIEW.COM

Verizon, Rochester NY

Address 2362 Lyell Ave, Rochester, NY
Phone (585) 247-2220
Hours
Monday9:00am-7:00pm
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-7:00pm
Saturday9:00am-7:00pm
Sunday10:00am-5:00pm
Website locations.tccrocks.com/ny/rochester/2362-lyell-ave-.html
Categories Cell Phone Store, Electronics Store, Internet Service Provider, Telecommunications Service Provider, Telephone Company
Rating 4.9 17 reviews
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Electronics Store Verizon reviews

17
Sort by: date highest rated lowest rated most helpful
Tony
September 25, 2023 5:35 pm

Tony made the transition to a new phone so simple and amazing! Top quality service! Everyone should go see him for any phone needs.

DiCesare
September 13, 2023 4:54 am

Bex helped me navigate the nightmare scenario of migrating my number and service from Visible, which was proving impossible otherwise. Thanks!

Brad
September 10, 2023 5:41 pm

Bex was a delight to work with. Fast and efficient. Answered all questions. Very knowledgeable

Kathy
September 01, 2023 5:47 am

Update was great

Tony was awesome. Explained everything and helped me pick out the best phone for me. Highly recommend!

user
August 26, 2023 1:13 pm

Brandon at Verizon was awesome to work with. I hate changing phones but he made the entire process so easy. Highly recommend!

karen
August 23, 2023 11:26 am

I met with representatives Bex she was very informative and she made the upgrading of my phone seamless. She was also friendly and respectful. I couldn't have asked for better customer service. I recommend Verizon for all your cellphone needs.

Don
August 19, 2023 7:37 am

Fantastic service, if you're in Gates stop by and see them, always greeted with a smile. Thank you Bex!

Joseph
August 14, 2023 6:34 am

Bex was awesome. Purchase a Samsung Galaxy and she made it so easy and quick. Way to go Bex!

user
July 22, 2023 10:50 pm

Brandon at the Lyell Ave Verizon Store cheerfully spent 2-1/2 hrs today helping one 76 yo and two 80 yo folks switch from a 6 year old family plan to a new family plan. He was patient beyond reasonable expectation with our slow grasp of what we perceived as many complex details. We left very satisfied with our level of understanding of what we had done and with the assurance that we had been guided to an appropriate level plan for our personal needs. Three cheers and an A plus for Brandon.

Jim, Carleen & Marilee

user
July 21, 2023 1:48 pm

Bex was knowledgeable, gave excellent service, accommodating, great sense of humor! Thank you for your help!

Cory
July 09, 2023 10:10 pm

Bex did a great job! She walked me through everything and made sure it was all set. It made everything so much easier.

user
April 11, 2023 8:38 pm

I worked with Tony who went 1000% a love and beyond to help my 84year old father upgrade his phone. A phenomenal employee

Jessica
April 06, 2023 11:41 am

The young gentleman was very helpful when I got a screen protector for my phone. Doesn't have a lot products. Clean. Small and friendly environment.

Deanna
April 02, 2023 7:15 am

Brandon was absolutely exceptional with his customer service! He spent 3 hours with me and my family getting us the best possible deal on 4 phone upgrades. He was patient with my wild 6 yr old child doing cartwheels in the store, and cracking jokes with my 60 yr old father to keep him engaged. I am extremely happy with the service that was provided! Will be recommending to friends and family.

Gary
February 19, 2023 3:04 pm

Keyon was amazing help. Im not the best with newer technology. He was great highly recommend this location and talking too Keyon!

Sonja
January 01, 2023 1:14 am

I brought a phone from Verizon on Lyell Ave. The man Keyon Davis was very helpful. I had trouble with the phone brought in today and he fixed my problem. Wonderful store and employees

Jessica
November 22, 2022 6:07 pm

Tony was SUPER helpful. Took the time to explain all the plans and phone options to us. Helped set everything up and made sure we were happy before we left. 10/10 would go back.

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