Vetco, Patchogue NY

Dr. Sagl was excellent! I recently adopted a dog and brought him in for a checkup and to evaluate a couple of concerns. This is my first dog and it turns out he is allergy prone. Dr. Sagl was so thorough and really took the time to educate me on how to properly care for the newest member of my family. He is extremely knowledgeable and I greatly appreciated his time as this is all new to me. I learned more from him during my visit than the weeks I've spent researching online and speaking to my dog-owner friends and family. My 105 lb dog and I are working on our leash training with a long way to go; the front desk and vet techs were so nice and helped me navigate him throughout the visit. I am so grateful and will continue to take my dog here for follow up visits.

THIS VET CLINIC IS HORRIBLE!
my dog has a uti infection and needed to get checked out. We had an appointment at 9: 00 am
We live all the way in Baldwin, we got on the rode at 8: 00am. The drive there was an hour long +plus traffic
From 8: 15 - 8: 45 We kept trying to call the vet phone number to let them know that we will be 15 mins late… but it kept going to voicemail and said that they will be open at 9
Once 9: 00 came we called to tell them that we was going to be 15 mins late… they said that they’ve been open since 8: 00am (which is false on the website) and we have to reschedule because now we are late to our appointment…THATS INCONVENIENT AND MAKES NO SENSE.
We are the first appointment of the day and they denied it because we came 15mins late when we tried calling them nonstop.
Once we came into the vet clinic to ask to have my dog checked, they wanted to call the cops on us for trespassing.
THEY REJECTED MY DOG WITH A SEVERE UTI INFECTION! DO NOT GO HERE THEY WILL REFUSE TO CHECK YOYR DOG IF YOU COME 15 MINS LATE

Dr. Donovan and the Vetco staff are amazing! My cat came in for a sick visit and everyone took such good care of him. Dr. Donovan is very kind and thoughtful and was able to answer all my questions and help ease my worrying and get him started on a treatment plan and medications right away. I can’t recommend this Vetco and staff enough. Super nice folks who care!

Very good service, good prices, esp.with Vital Care. Dr. Sagl is particularly knowledgeable, caring, & helpful.

Horrible service the worst wait ever to pick up heartworm meds. Waited longer than people with actual appointments. Nobody can figure out the “new” system. What a joke with these corporate operations save your time and go to a real vet. Nobody cares here.

Found some cool dog toys and accessories here. The dog ice cream prices are out of control though.

The vets and vet techs are amazing. You can tell that they all love what they do and put the care of your pets first. I highly recommend. Their prices are very reasonable too.

I've been taking my 3 dogs to Vetco for the last 2 years. The staff and doctors have been incredible whether it's been a well visit for vaccines or more of an urgent visit for an illness. We've been to 3 different locations and all have been equally wonderful experiences. The staff is super caring and friendly and the doctors have all been thorough and listened to my concerns in different situations and taken time to hear me and explain necessary courses of treatment.

DON'T GO HERE! DON'T GO HERE! DON'T GO HERE.specially here, I had a positive experience in the Riverhead location but I came here twice and both times they failed me and my cat. I had to unfortunately put my cat down and I wanted to take her home and bury her but they told me that New York State does not allow euthanized animals to be burned in the ground because it will contaminate the ground water and said I have to pay for the cremation which I did not want to do but they said I didn't have a choice. On top of that, this was the place that gave my cat her terminal diagnosis and told me that once it is time, we will get her in ASAP no matter what our scheduled appointments are. Well, when it was time I called and told them the situation they gave me a time 5 days out, I reiterated my cat's situation and she was struggling and suffering a bit and what I was told in regards to gettingher in ASAP, I even spoke to the same vet tech and secretary and they did not seen to care, didn't care about my cat, didn't care what they told me. The last thing she said to me was call Riverhead.she didn't care about anything except making their money.

Can't get in on an emergency, have to make an appointment and go some where else. If it's not affiliated with Vetco you just get reward credit not $60 off for visit.