Victory Promotion Inc, Watertown NY
| Address | 114 Parker St, Watertown, NY, United States | ||||||||||
| Phone | +1 315-788-3855 | ||||||||||
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| Website | govictory1.aimsmarter.com | ||||||||||
| Categories | Clothing Store, Commercial Printer, Embroidery Service, Embroidery Shop, Trophy Shop | ||||||||||
| Rating | 1.2 6 reviews | ||||||||||
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Victory Promotion Inc reviews
6Ordered team apparel in November 2021. Only 1 out of the 3 items was received before Christmas. As of this review I have still not received the parka I ordered. I definitely do not recommend ordering from here.
Front lady is really rude.never been here before and she gave me attitude.lol
I ordered shirts from a school fundraiser for my boys and paid for shipping. On June 1 we received an email saying that the order was ready for pick up and if you paid for shipping they would be sent out. One June 29th I emailed asking where my order was and received a very snide reply that “as the previous email said the order is ready to be picked up”. So I call and was told, “oh you paid for shipping but no one actually shipped it. Do you want us to ship it? ” NO apology for one of their staff not doing their job, no apology for the snide email, NO compensation for my order being 3 weeks late, nothing. Will NOT recommend doing business with them ever!
They have a contract with our school and it clearly shows. We got no guidance creating gear. They delivered to us on the last possible day that we are guaranteed by contract. They also had 2 things either canceled or on back order that people were notified of a couple days before the supposed delivery date. I would not go through them if i didn’t have to. Prices are also pretty steep. Overall terrible experience with them.
Victory has a contract with Clarkson athletics, and they are not prompt in their delivery or communication with the individual teams because they have a contract guaranteeing our business, regardless of performance. They have made multiple mistakes, whether it be sending the wrong product or embroidering names with spelling mistakes. This means their product (which was most likely already late) will now be even later to our athletes. Don’t get me wrong, this is partially because Clarkson does not hold them accountable because they keep signing contracts with them, but they have lost my personal business.