Wade Tours Inc, Schenectady NY

Great bus driver and awesome host! Bill was so funny and definitely made the ride enjoyable. My Mom and I are definitely looking forward to going on other trips. We're going to make sure we have the same crew.

Looking for tour to go on vacation or need a bus for your event You can Wade your way through…

What in Gods name is wrong with your company stranding 50 HS students and their chaperones for 7 hours at a reststop due to your bus
breaking down and the refusing to reimburse them what you honestly owe them. Looks like we need to picket at your business or ensure no one uses your services again. Don't worry we will make sure the news knows along with all social media.when your wrong your wrong you admit it and make it right! You owe these students a lot more then they are asking YOU caused them to miss out on memories they can't get back in their senior year shame on you, shame on you

Bus driver Terry Curtis was so nice. Went to Turning Stone. Great bargain and no long driving

Beautiful places, you can tour the country without the hassle and expense. Guide and driver are great

The drive to your destination is more eventful than the destination itself i would prefer a much more relaxed ride instead.

The Rochester Ski Club used Wade
Tours to drive us to Sunday River ski resort. Joe was an excellent driver and we always felt safe and secure with him driving for us. On the way home we had Lisa part way home and she was a great driver also.

As an employee of Ellis hospital, I use the shuttle bus to get to work from the parking lot daily. The trip is 1.7 miles from the hospital and it couldn't be a more awkward ride. The bus driver that I often get makes rude remarks to the other employees when they are passengers. Today, the lady I was standing next to happened to glance at her watch, which the bus driver took notice of, and he then berated the lady over that action and said he should have made her wait longer in the cold. There should be 2 busses running and there is most often one bus. The one bus causes me and others to be late so often, that we get talked to by our department managers. I am actually taking an interview this week for another position so I don't have to start my day with these negative drivers. It's too bad they can't have a better attitude. Don't use this company if you value punctuality.

Today I had a Wade Tour bus pass me on the highway and literally run me out of my lane. I beeped my horn just to let him know I was there and he made eye contact in his side mirror and proceeded to continue moving over into my lane. I had to slam my brakes to avoid being hit or driving into the median. I was in the passing lane. Would NEVER recommend this service. How dangerous! I wish there was a way to leave a complain or "how's my driving" on their website. Bus plate number was 18434-PF. Bad driver!

Before the bus leaves from anywhere, the guide counts heads. They really do care about their travelers. The drivers and hostess/ guides are always friendly and helpful.

I'm part of an organization that charted Wade Tour for a trip to Mystic Aquarium in Connecticut. And sadly, the cons far out way the pros.

Pros: The drivers were relatively friendly and professional.

Cons:

1) The bus was late for pick up.

2) The seats were threadbare and not very comfortable.

3) The DVD player advertised on the website was outdated and didn't work. It would randomly turn on and off when the bus would turn.

4) The back half of the bus smelled like diesel.

5) Some of the overhead compartments wouldn't stay closed. Making it slightly dangerous to walk down the aisle if you weren't watching where you were going.

6) I will admit that the entrance to the bus parking at Mystic Aquarium is pretty narrow. But the bus driver took too wide of a turn and ended up striking a sign on the opposite side of the road. This resulted in damage to both the sign and the bus itself. The sign was bent and the bus had a scratched up door, and a broken side mirror.

7) There was no disability access. The stairs are quite steep and relatively narrow. Which would make it virtually impossible for someone with mobility issues to board.

I would not advise using Wade Tours especially if you are someone who is disabled or work with someone who is.

Horrible experience that ruined the end of my wedding. We had arranged for two buses to pick up guests, each half an hour apart. This was detailed in email communication between my mother and an employee at Wade tours, though Wade tours vehemently denies (I have screenshots). The day of the wedding, both my husband and I tried calling Wade tours to confirm details, but nobody picked up. At the end of the wedding, when my husband tried connecting to the emergency dispatcher to figure out where the second bus was, the dispatcher stated "Well I can see that the bus arrived, so I don't know what to tell you, " (There was no second bus). The dispatcher gave hum a hard time about giving him the driver's phone number. Once my husband eventually got the number, the driver's voice mailbox was full, so there was no way to contact them. When my husband attempted calling the emergency dispatcher, they would not pick up the phone. My husband and most of the bridal party missed 90 minutes of our 2 hour after party. We had to pay an exorbitant fee on taxis and ubers to get everyone to the after party, as our venue was a good fifteen minute drive away from the after party, in a very remote area. By the time the bridal party arrived at the after party, I spoke with people who had taken the first bus (which turned out to be the only bus). One of my guests told me that the bus driver was incredibly rude, said "I'm leaving now and not waiting for anyone, " and made everyone uncomfortable. I felt a great sense of shame and embarrassment for employing a company that would make my guests uncomfortable in any way. Wade tours has been notified of this incident and attempted to put the blame on us. They have not apologized, or made any effort to reimburse us. Note, we paid for two pick ups and two drop offs. If I could give zero stars, I would. All in all, if you are planning a wedding or large event, DO NOT USE THIS COMPANY, there is zero communication, internal organization, or efforts to preserve customer satisfaction. Look elsewhere, instead.

Our driver “the judge” was fantastic! He assisted every person both on & off the bus. He made the trip to Queechy, VT very special with his professionalism & great personality. We hope see him behind the wheel on future trips! Thank Wade & Kevin.

Went to fenway park yesturday Driver Josh bus 145 was great. Great driver, professional and respectfull

7 of my family and friends went to citi field Aug 6th
We had such a great time and our driver was the best!

Nick the driver was AMAZING. He is always super friendly and made my experience even more enjoyable!

Did not travel with this company. Was driving along I-88 in Oneonta on Monday evening when one of your tour buses almost ran me off the road. They cut into my lane like they were driving their personal vehicle. The bus kept driving like nothing happened.

The bus was clean and beautiful! This was a very convenient way to travel to Boston for a day trip! We didn't have to drive, search and pay for expensive parking, put miles on our vehicle. Plus, we could sleep during the ride home.