Walgreens, Troy NY

This is a good store, the staff are friendly and productive and it shows. I'd give it five stars if they improve their inventory. For example they were out of stamps for a few months.

The hours of pharmacy are ridiculous. They are never consistent and its near impossible to pick up a prescription. Example: today at 150pm pharmacy is all locked up. Online hours show they are open. This is many times.

I live in Albany, but was scheduled for my second COVID-19 vaccination at this Walgreen's location. The easiest and best way to describe my experience at this Walgreen's is to say that if I lived near this Troy location, this Walgreen's would definitely be my pharmacy of choice. I was met with sincere and excellent customer service from everyone I interacted with. This store is well-managed and staffed with knowledgeable and courteous staff.

Make sure you check the price of the product on Walgreens app or website. Store price significantly higher then online price. Show the online price to cashier and they will reduce the price for you. One thing I don't understand is why they keep higher price in the store compare to online?

I'm completely baffled at the pharmaceutical staff. Their crassness and lack of empathy was an eye opening experience and speaks volumes to problems with our for-profit Healthcare system as a whole. I had my doctor phone in a prescription and spent a good hour waiting only to be told that they couldn't fill my script. Apparently they aren't getting a commonly prescribed medication until mid-november? It would've been nice if they could've let me know sooner, so that I could call my provider before they closed at 4pm. Instead they directed me to call around to other pharmacies myself and see if they had what I needed. Don't waste your time with this place, folks. The medication I'm prescribed can kill you from withdrawal. I pretty much got a "sorry buh bye good luck. " I understand that this can be a demanding profession but the lack of empathy is appalling.

BEST YET. I don’t know for how long Walgreens on this location been there but I do shop from them for a good 8-9 years and literally each time I go there everybody happy and smiling so I am like am I in the wrong part of the area or Walgreens take a good care of their employees. And yesterday just before they close I had a quick stop and guess what different people but the same good customer service. Thank you Walgreens for a showing people that there is a nice place to shop in the area.

I bet you could survive alone for years in an abandoned Walgreens. But what kind of life would it be?