Walgreens, West Babylon NY

Review is for the store, not pharmacy. Lady behind the counter is miserable and rude. Also, nasty customer on line behind me started an argument with me? I wasn't even talking to her. Bizarre interactions.

If I could give a review of Zero I would. I pray for the next patient that comes in that there are changes made to pharmacy staff and their disgusting, careless and wreckless attitudes. I made my initial phone call at 9: 10am on 12/18/22. I explained I needed my asthma medication desperately. The pharmacist gave me an attitude just picking up the phone and stated that her computers were not ready. So I went out to the store to wait for my steroids And as I stood there The pharmacist and the tech continued to have personal conversations and a total disregard for my well-being. The pharmacist then told me That a corticosteroid will not help my asthma which is a false statement. If she checked my chart she would’ve seen that I already take albuterol but clearly personal conversations are priority over accurate information And checking patient charts. Please beware. I will be following up with the corporate office on Monday.

Thankful for the professional and helpful staff and Pharmacyst, they stayed in they lunch time to help and finish up my prescription, , always it is a pleasant atmosphere, trustworthy staff. When a person’s sick that extra mile matters so much. They professionalism is exemplary.

Yes the reviews are true! The worst walgreens in NYC. I placed an order for instore pick up. My friend arrives the NEXT DAY to pick up the order and she was told there was no order there. She showed the so called Manager the screen shot of the confirmation and the email which stated my order was ready and the manager claims there was no order at the store. I then called the location and spoke to the same manager who told me that when you order online they ship to the store and that I will have to wait until the package arrived. I've ordered multiple times from walgreens and have never experienced anything like this. The so called manager insisted I made a mistake and for me to contact customer care for a refund. The next day the same so called manager calls me and states that she found the order but it was under a different name. When I told her multiple times that the order was under xx but xx was the pick up person. So unprofessional and I will never order or shop at this location again! Fire the whole staff at this location!

Ps. Big thank you to the customer care rep I spoke to who gladly refunded me and gave me a credit towards a future purchase!

Agree with all the bad reviews. Worst pharmacy I've ever had to deal with. Most of the pharmacists are miserable.

Worst pharmacy EVER! I go to my doctor every 2 months. Every single time I have to ask for refill scripts, I questioned the pharmacy about this, they said, because I still had some left on my current script, the new script went on "hold' But the new script NEVER comes of hold! I'm constantly asking for refills from my doctor. Wish I could give zero stars!

I came here for my Covid shot, had different pharmacists each visit, second time I came in the Pharmacist was rude.

Worst pharmacist ever! The pharmacy tech Thomas does not even know how to properly administer a vaccine and his preceptor couldn’t even be bothered to walk out from behind the counter to supervise him! He injected the vaccine too high up and now I can barely lift my arm! If I could rate him a zero I would! An IM injection is given 2-3 finger breaths below the acromion process and he gave it way to high!

Really nasty pharmacists. They are the only pharmacy who will NOT give you a refill until EXACTLY the day you run out. I called my insurance and they said stores should administer the refills 3-5 days before you run out. I had 2 pills left, my Dr. Called in my scripts on a Friday. I was going away for the weekend and they WOULD NOT FILL it. Told me to have my doctor cancel the script and rewrite it to a pharmacy near the town I was going to! I actually canceled a script and the Dr. Called it into CVS so at least i didn't have to go without my meds for two days. Every month I get my meds and every month is delayed due to "pharmacist reviewing prescription. Who are they to tell me I can't get them. That is not the law. They are really nasty. Never say hello and I hate going there. Unfortunately they are the only ones who have my script, so I'm forced to use them, but they are horrible. Plus it's always a 20 minute wait to get through to pharmacy. Do not go there of you don't have to.

The pharmacy staff here are very ill mannered. This pharmacy is closer to my house and and I came here for years when it was Rite Aide. Ever since they switched to Walgreens I had unpleasant experiences with the pharmacy and staff on several occasions. They do not try and help AT ALL, the pharmacist here lack customer service.

I love this walgreens, found the staff very friendly and helpful. Pharmacy as well. Never had a problem here

The pharmacy staff is ill mannered, nasty, incompetent and unprofessional. I will never refill my prescriptions here again. I refilled here for location convenience because I moved, but I will drive right back to westbury where the staff is friendly and answers my questions. I hope their district manager sees this because the way I was treated today was unacceptable!

The lady that's there is really nasty She said she can't sell face mask to the customers because they need them!