Walmart Supercenter, Newark NY

Don't go between hours of 7 & 8, the schedule only one worker to bring out your groceries if you shop on line. Manager needs to look at how many people are coming in at that hour and get extra help if needed. I waited almost 30 minutes by time I called and left with groceries. Wake up management!

I dont think that I have ever seen so many shelves so bare in that store. I'm not sure if it is due to the upcoming holiday weekend or what, but you would think Walmart would know how to better prepare for that by now.

Electric carts don't work good for shopping when you are handicapped or disabled. They die out with in 5 minutes of being fully charged. They have the money to buy new carts but chose to be cheap and no help the customers in need. That's pretty lousy if you ask me.

Lots of household items but every store is set up differently and they have the party supplies on one side of the store and the paper and crafts on the other side

Nothing I went for was in stock, waited 10 min in sporting goods for an associate to show up just to find out we could not get what we had asked about. The only good thing was the nice cashier when we cashed out.

Horrible produce.no casheirs available and very slow if they are. Stockers blocking isles. I only go there when very desperate

I visited this Newark, NY location to purchase jeans. I needed to try them on. There was not a store employee anywhere in site in the woman’s apparel area, nor near the shoe department. I went as far to the jewelry counter and yet again, no store employee, in sight. This is a common occurrence, in the past I have had to use my cell to call the store to request they send an employee to a department. I ended up walking up to the self check out, asking. I got a very young girl, blonde hair, with an attitude saying you are not allowed to use the fitting rooms, per the COVID pandemic. This incident occurred on Tuesday, May 18,2021. Many places have lifted COVID restrictions and are at full operating systems again. The governor of NYS also lifted wearing masks inside businesses, if you have your COVID vaccine card. The new rules are literally on local news channels several times a day. I politely let the employee know I had my card on me and she very rudely told me that does not matter. It is very confusing for Walmart to do this AND to allow customers to make the purchase, run to their home, try on said apparels and drive all the way back to do a return. You would think it’d be easier on everyone to utilize the fitting rooms, wipe down handles and such and know the environment someone has the apparel in. Instead, they want customers to bring the apparel to an unknown location, unknowing the conditions in which the apparels are in, but that is acceptable. Makes no sense.

Frequently out of stock (for more than a year now) of cold and frozen items, shelves are often littered with bare spots or filled in with overstock of nearby items (without changing price tags or adding an out of stock tag). I only go there because the Macedon location no longer carries a few items, but the constant lack of items on shelves and in coolers at this particular location is insane.

I find it interesting in this time of heightened sensitivity to COVID that walmart has rearranged everything causing shoppers to spend more time in the store and running all over to find what is needed since it has all moved. In addition they have added doors to all of the cooler cases which makes hundreds more high touch points for every customer. These changes do not seem very responsible in this season.

Customer service is not something employees have been taught here! If they don't know the answer they just dismiss you and do not offer to get someone to help.

Not a big fan of Walmart. I needed groceries and used the pick up feature. I was impressed with their substitutions. I got items that cost more than what I originally ordered. The gentleman that bagged & loaded my groceries was polite, professional, and did a great job. I was very disappointed that I was not allowed to tip him for his service.

Been using the pick-up service for groceries for a while. Employees are always wonderful. Store is still struggling to keep the shelves stocked, but most necessity items are available.