Webster Bank, Brooklyn NY

Worst bank ever they did large withdrawals on my account without my authorization and blamed it on NYC DOL. I been robbed by these people who has the poorest communication in the country

Deposited cash Friday morning before bank opened, my CASH deposited wasn't deposited until Monday. It's not like they're super busy, service is terrible.

Worst bank ever! I waited 45 minutes to be told I can't be helped. I lost my wallet and everything in it. I called the customer service line and they told me they can't give me my card number over the phone. I went into this branch and after a 45 minute wait they tell me I need my id. I needed my card number (that was stolen) to get a slight refund from mta for the monthly card I purchased that was also in my wallet. I don't recommend anyone going here.

Absolutely terrible service. Only 1 teller working and it takes 40 minutes to an hour just to sit down with someone when you only have 2 people ahead of you in line. Especially after the wait I had to day I’m officially closing my bank account here. At this point anywhere else is better.

Very convenient I visit this bank once a month, Tellers are very nice, always greeting you with a warm hello

Saturday afternoon, four people waiting in line and one teller! Not acceptable. Worst bank in the neighborhood.

I highly recommend this branch location. I have never ever encountered a long wait time and I find the staff to be courteous and friendly, especially my banker who helped me open my account, Fred Tkach. He is so cool and professional at the same time. Recently, I encountered a problem with my funds and Fred went out of his way to make sure the issue was resolved quickly. Five stars all around!
G. R.