WellNow Urgent Care, Depew NY

I had to come here for a covid test. I m negative. Everyone was so nice. Explained very thing totally in simple terms. And what was expected. Friendly. But over friendly. Professional. I liked every person i met.

WellNow is the go to place when feeling sick or have a health issue you need to take care of. It beats waiting 6 hours in the emergency room for the same treatments and care. WellNow on transit rd always take care of me with no waiting time and are thorough and kind. They are open on weekends too! That buys you time to get to your own doctor. Thank God they are around the corner from me. Great job to all the staff!

The staff were amazing! Everyone was kind and professional. I appreciated the timely service and cleanliness of the facility.

Clean, quick, and professional. Was able to get same day appointments for all of my family members for a covid test.

I have gone to the Lancaster office twice. Fast service. The nurse i saw yesterday was so sweet and kind. The PA was very nice and very attentive in what i was describing of my symptoms. I go there if i cant see my primary immediately. I was in and out on 45 minutes. It would have been sooner but they did a strep culture. I would recommend them all the time.

Excellent service.made me feel comfortable and were very gentle along with easy to talk to.gave me all my options told me what their thoughts were understanding to all my concerns. Highly recommend

I did the sign up ahead on line. I received a confirmation of a reasonable time at which to arrive. Signing in was easy. I barely sat down when I was called to the triage room. In less than 5 minutes, I was called into a room and was seen. The staff was professional, friendly and very helpful. I would highly recommend this site.

I went in to this location and they were spectacular. The wait wasn't long at all. The people at the front desk were loving and kind. They were professional at all times. They helped me with whatever was bothering me. They took the time to listen. I appreciate it so much. The doctor was very nice. Everyone listen and did a wonderful job. I would recommend this location highly. This location was recommended to me. 5 stars all the way. *****

I was taken care of right when I walked thru the doors. My wait was minimal. Each person I interacted with was friendly, caring and professional. The staff work together to get me out in a timely manner, as they did. I have used this location in Lancaster 3 times and woild highly recommend them.

I highly recommend this place. The staff is very polite and friendly, from the moment I walked in the door until the moment I walked out after my visit I was very well taken care of. I was surprised at how fast the service was. I did not have to wait. I think my visit was less than 30 minutes!

I have heard that emergency care places are not all that great. This place was friendly, fast, thorough, and professional. I would recommend them to anyone!

Mash that was good and Five Star that was poor have combined into Well now and they are still just ok! Some employees upon entering or checking in are terrible as well as some are great! They do have a free arcade machine from Five Star and slushies and a prize chest for good kids. But they do miss little diagnosis at times like with my son. Good thing we have a good family doctor!

The staff is wonderful. I couldn’t believe how quickly they get you in and out. I wouldn’t go anywhere else.

Pleasant and quick service. Was in for a respiratory illness. No chest xray given even though a bad cough with shortness of breath was part of my symptoms. Was there for approximately 11 min total. 3 prescriptions given, none of which helped. Billed 300.00 for the visit. I will not go again due to this visit being so expensive with so little done other than a blood pressure and my temperature being taken.
Better off going to an emergency room will at least get a chest xray and a breathing treatment for all the money charged.
I find the cost of this visit, beyond ridiculous!

Never got in to see a Dr that quick! 5 min. Unheard of. Good people, hardly any wait in exam room either. I think I was in building a total of 20 min. Ten of that was up front giving ID, Insurance Info and description of ailment. Very professional staff, they were polite and knowledgeable. They do mean WellNow, underline Now in this particular case. They phoned in a scrip to my pharmacy. Everything was set. Clean place too. I didn't get to sit down in waiting room, but it looked very nice as did entranceway. Plenty of parking. If you miss driveway you can just go into next one and it wraps around (speaking of location on Transit Rd Depew).

I arrived at the Lancaster location and started to check my son in, I forgot his insurance card and the girl at the desk was extremely helpful. She was able to access his info online (I think) so I didn't have to run home. After that they brought him back asap. Everyone that we encountered was very nice (check in, the nurse, and the PA). We were in and out in about 25 minutes. I was very impressed with them and will go back when needed.

I visited this location, got in, and was seen in a timely manner. Due to carelessness and a lack of compassion or understanding from the provider, I walked away with the flu and a sheet of paper about how to treat an upper respiratory infection.

Quick, easy, comfortable & extremely efficient! All staff and medical professionals extremely knowledgeable. Great experience highly recommended

I had a very positive experience at Well Now. The staff is very friendly and kind. The wait was not very long and the exam was thorough.

I was seen within 5 min of walking through the door and the entire time spent was less than 30 min. I couldn’t ask for better service!