Wells Fargo Bank, New York NY

Their door card reader does not work. I didn't enter inside.

Edit: It's been a month and still not working.

July 2,2023 - the card reader to get into the atm lobby doesn’t work. Terrible!

Mohammed could learn a few things about helping customers. No surprise this branch has been receiving such reviews.

Christine was really helpful! Really great service, and helped me follow up over the course of a few days.

This is the best branch in the city if you enjoy waiting in line for 20 minutes for the single cashier while everyone else ignores you.

This is a standout branch of a standout institution. I wanted to open a couple of additional accounts, and I was able to make an online appointment the night before. The actual appointment itself was phenomenal. Hester Lee was my banker, and she was professional, kind, warm, and so fun. She walked me through all my needs and we had a lovely chat as well. She is passionate and enthusiastic and I can’t recommend this place highly enough. The entire staff was kind and professional and very clear. It was wonderful all around.

Always slow service. You have to wait long time for even simple things.