Wendy's, Johnstown NY

I did have to wait for the food but it was excellent when I got it and did have several cars in the drive thru. They did a superb job getting us up to the window and explaining the delay very politely as well and lastly everyone who was waiting for food had It in under 5 minutes

Came here after a 5 hour drive to see a car and was ignored for the most part. Food was under quality. After two hours charging our phone, because we didn’t know where to go, we decided to wait for the lunch menu to open. We were yelled at by the manager for ‘loitering’ and was told to leave. The Manager was ignorant and rude to the situation, they lost Wendy customers for life.

Prices are out of control. 15.00 for a medium sandwich meal it's absurd Joe Biden did this didn't he?

Foods cold and gross. The staff is horrible. Not friendly at all. They have a horrible system going on in the back. The place was dirty

Was waiting on line for 15 minutes when they said it opens at 6: 30.my sandwiches were ice cold with burned bacon and my coffee was boiling hot … French toast sticks were raw in the center … how can you say quality doesn’t cut corners when the staff literally does?

Tasty food, quick service, easy parking. Pleasant experience and will definitely return to try other dishes.

First my burger came without tomato and only 1 ring of onion. They couldn't make my partners salad for lack of ingredients, so the put some chicken on some lettuce and charged us both a ridiculous price of 15.00 each. And we had to beg for condiments. Ant to top it off the place smelled like someone urinated all over the place. It smells like a septic tank. They need to close this place for health reasons!

Always clean, always friendly and always fast and accurate service. Oh and definitely great food!

The person who took our order really needs to watch what she's doing with the money. I gave her a $50 and she said out of a $20 myself and my boyfriend said it's not a $ 20 thank God I knew the manager cause she figured out what my change was. The manager is a great person and I wouldn't say anything bad about her

Where do I begin? The guy running the fryers and prepping food wasn't wearing gloves. All out of large drink tops, the soda machine was broke down, the sitting area was a complete MESS, and there wasn't a designated area for "done burgers/sandwiches". They were just placed on top of some machine in front. Something should've been said while we were just there but we didn't want anything bad to happen to our food.which was COLD by the time we got it. VERY DISAPPOINTED!

Worst customer service experience ever. Order 4 burgers with bacon. Didn't get bacon. Ordered a 4 piece chicken nugget, was only given 3 nuggets. No sauces, napkins, or straws. All the burgers were old, burnt and dry. Spent over $60 to be told by a "supervisor" that when we order through the app we should expect our order to be wrong. Advised they could replace the order but we would have to pick it up even though we paid extra for delivery. We are normally not picky people but $60 is a lot to pay for food.especially when the entire order is wrong/missing/not fresh. Worst Wendy's ever.

I only got a chicken patty, cheese fries, 2 sodas, and another sandwich. 2 of the orders got messed up. First of all, i asked for a chicken patty with just ketchup, easy, right? Not to them. Instead i got it with all the other stuff thats supposed to be on it. Then, the fries somehow got messed up. I mean, who can mess up something so easy? Its just cheese fries. Once i opened the bag and saw the messed up orders, my day was ruined. All i got to enjoy was rootbeer that tased spicy everytime i drank it. This was the worst Wendy’s i went to.

I came in and picked up my order everything was right yes if you go through the drive-through make sure you orders correct before you drive out that's good advice for any fast food restaurant.