Williamsburg Cinemas, Brooklyn NY

Today I went to see the Mission Impossible film at 5: 00pm in Auditoriums 7 and I must say the service was terrible. It was HOT in the Auditorium and 10 min into the film the lights where still on making it increasingly warmer. Several people went to complain, and the lights where finally adjusted 15 min into the movie. When asked about the uncomfortable temperatures the only response from staff was a cheerful Oh the AC is broken. How does one operate a cinema with a broken AC and 30 other peoples in one small room sweating. Terrible service indeed. There is nothing cheerful about sitting for 2.5hours sweating on pleather chairs and having to deal with the body heat of the others sitting around you!

Great movie theater! The only issue I have is the ticket machines outside. Today was third time when my transaction was suspended, screen frozed and I had no clue if I should wait and it will finally print tickets or walk away.

An antidote to the multiplex.
Williamsburg has a lot of theaters and shows major films but also screens indie films. I’m writing this the week of Barbenheimer and “Past Lives, ” a highly reviewed A24 film, is still being shown three times a day.
AMC and Regal theaters don’t always make space for smaller films.
Williamsburg reliably does.

Adult Tickets are $15.
On Tues/Thurs all tickets are $12, which is a great deal.

Friendly staff.

I’m pretty sure there are fewer trailers than AMC.

Great restaurants, cafes, bars nearby.

Mission impossible theater 7. NO AIR CONDITIONING. The worst experience. All of us sweating. Just awful.

$15 for 1 ticket is amazing! Lol the seats don’t recline but that’s ok because it’s a good price for a movie ticket.

DO NOT BUY ONLINE! DO NOT BUY ONLINE!
These people did not refund me my money of $30! (also, they don't refund you the service fee which is $4). They sent me an email saying they refunded my account and it has been a week and still nothing! They stole my money and are crooks for that! Go to a real movie theatre and avoid this place!

Williamsburg cinema is a great place to watch the latest movies. It’s well priced, good service, never too long of a line. If they were to improve on something’s it would be better popcorn, lower volume on sound (sometimes their sound is just too loud), and to renovate the theater in the basement. The theatre in the basement is tiny, and if you’re in the back row you actually do not have leg room. My friends and I went and the people in front of us were getting so angry because our knees were banging their seats, however we had no room for our legs elsewhere. I love this theatre but as I frequent it, these are my comments!

We arrived for our 8pm movie (Elemental) we checked-in, bought $42 at concessions, and then went down to our theatre. We were shocked to find air dryers and an empty theatre. Finally we go back up to concession and are told our movie was cancelled due to flooding. Then they would only refund our candy. Even though we never would’ve bought all that concession if we knew our movie was cancelled. They should’ve refunded it all. Then we had to go back and forth to get a refund that they insisted they email us about. Which they never did. Very bad service to not let someone know their movie showing was cancelled and only telling them after they purchased a ton at concessions. We hope they can make this right.

A friend and I bought movie tickets for 8pm on Thursday 7/6 a few days in advance. When we arrived we purchased several concession items to bring into the movie, which was downstairs in their basement. We went downstairs to what seemed to be a construction site. We went back upstairs just to confirm that there wasn't another theater 7 and this is when the manager simply said, oh we refunded that. I poked further, wanting more information.he stated that there was a flood and that everyone was emailed in advance but I had received no email. To be fair, I understand things happen but knowing in advance would have saved us time and money as we spent almost $40 in concessions. Management did not seem apologetic or helpful. They asked if we wanted to see a different movie, but a credit for another time would have been best, especially since we didn't get our money back for the concessions. We ended up having to uber to another theater to catch the movie we wanted to see.

Don’t buy tickets online, they still require you to wait in line rain or shine…

Also none of the ticket machines work outside…

The chairs are phenomenal.if you had a chair at home like this you would sleep more and watch movies less. That being said, this theatre is great for those looking for a memorable/intimate experience, whether it be a first date, a parents night away from the kids, or the like.

Literally two whole rows of rowdy kids and the staff did nothing and the told me I could come back another time.

Williamsburg Cinema is a cozy comfortable cinema location. I enjoyed my time there with my loved one. I will definitely be revisiting.

Williamsburg Cinema is a cozy enjoyable theater where you can enjoy a wonderful date night with someone you love.

First time being there and it was a very nice experience.

Went to go see the Super Mario Bros. Movie that night.

Cool workers, clean nice theater, fair warning they can't break big bills, it was my birthday so the crew was really sweet, John Wick 4 was dope!

I had to give two stars because today April 5th 2023 me and my child went to this theater to see The Super Mario Bro. Movie and all was well UNTIL the middle of film when a SPIDER CAME DOWN to the seat in front of me! I looked up and saw a MISSING rectangle tile on the ceiling! We were in Theater 1 and I was in row D seat 18. Apart of the first few rows in front of screen and regretted it. I felt uncomfortable the remainder of the movie and time the credits ended I told a female employee who was about to clean who seemingly could have cared less. I then told the male who helped us scan our tickets at the kiosk earlier and he waved down a guy he said was a Manager who told me the building owners were on vacation. Everyone go here at your own risk. Pay attention to the ceilings and I realize this is a community theater so perhaps everyone was seated in the back like they knew all about the front row and ceiling if not then by personal preference. In any case, this was my first and last time at this Movie Theatre. I called 311 who told me I had to file the complaint with the theater so be it Probably should give it 1 star but because my child was unfazed at the time by what I had to fully explain later was unsafe, hazardous and unclean I have given it 2 stars. 1 star for the concession stands somewhat reasonable prices as far as movies go and 1 star for the friendliness of some staff.

They constantly turn on the lights in the theatre before the movie is over… ining the climax of the movies. The sound quality is also so terrible. I don’t think they’ve upgraded their sound system since the early 2000’s

GREAT NEW SEATS
EVERY ROW OF SEARS RAISED A BIT
SO THAT THE PEOPLE BEHIND YOU CAN SEE WITHOUT OBSTRUCTION