Window Depot USA of Albany

Did a great job. They were on time and didn't leave a mess. The windows look great. Extremely satisfied. Would highly recommend.

I had Window Depot install 8 new windows in my home in December of 2022. From Start to Finish they were courteous and professional. The install team worked fast and were very clean, When they left it didnt even look like I had any work done! They stand by their warranty as well, recently one of my window screens was accidently damaged when i was having my roof replaced, i contacted them to see what could be done and they fixed it free of charge! I have some more windows on my list to do and will DEFINITELY call Window Depot again. Thank you Window Depot!

We recently hired Window Depot of Albany to complete an entire home window replacement project. From the start, the entire team was responsive and professional. Gary came out to give us our initial consultation and provided us with a very competitive estimate that included removing our old wooden windows and wrapping the wooden trim on the exterior with aluminum wrap.

He gave us a timeline of when we could expect our new replacement windows to come in and he was spot on. The day the windows arrived at their shop, I received a call to schedule installation.

Ryan and the installation team are top-notch professionals. Not only were they efficient, but they were extremely clean and neat.

The windows themselves are great quality with beautiful glass and strong screens. We are so happy we chose to work with Window Depot!

The process of replacing my windows was an organized, efficient and professional operation from start to finish. Communication was outstanding during each step of the process. The installers left the window areas spotless. I have already called John to have additional windows installed and have recommended this business to numerous friends.

One thing about me is I like good customer service and this company has given nothing but the best. The windows I had installed today look great. They guys who installed were pleasant, kind, and worked hard to the job done. I'm hoping the windows hold to their promises. If they do next year, the rest of my home will have new windows! Thank you, Window Depot of Albany. Thank you, Gary, for being patient with me.

Crew was exactly on time. Did an excellent job, great communication, very good craftsmanship, precise carpentry, cleaned up so the site was cleaner than when they arrived.

I highly recommend them and would continue to use them.

We had a great experience with Window Depot and agree with and support all the previously written 5 star reviews on this page. The contact is simple and the installation hassle free. I recommend anyone looking to replace windows to consider Window Depot of Albany!

Staff was wonderful and professional. Would recommend to anyone looking for new windows or doors in the capital region.

Its a pleasure working with Window Depot because it's simple, not complicated, and worry free. You know what to expect upfront, no surprises, and the installers are respectful and courteous of your home.

I needed all the windows in my home replaced. I was nervous about the cost as well as how long this project would take.
My mind was put as ease the very first visit I had with window Depot. Unlike other companies in the area they took their time, answered all of my questions.
When the crew came to install my windows they worked quickly and were also very courteous. I would highly recommend them!

We had a bad road rage situation started by a driver from this company driving a work van. My husband managed to take a close photo of the back of the company vehicle at a red light. The website: windowdepotalbany dot com, a Mercedes-Bez commercial license plate from New York, the company name Window Deport USA of Albany, as well as a 518 phone number. We are handing all of this info over to the police department.

I wouldn't want someone like that fixing our windows.

I used window Depot to have custom windows installed in my home. From day one John was a pleasure to work with. The crew was respectful and very considerate of what I wanted. Ryan and Joe were so professional and a pleasure to have them install my windows. I would recommend them to every home owner I know. If I could give them ten stars I would. Awesome job John, Ryan and Joe.

If anyone is looking to replace windows in your home, give your business to Window Depot. From start to finish this company is not only the lowest price in the area and a super smooth process from start to finish, the team of 3 installers worked together like a well oiled machine did a phenomenal job and are professional, courteous and above all TOP NOTCH! Other than a new window, you would never know they were here. Highly recommend Window Depot.

I ordered a big picture window back in March 2022 and it was installed in summer 2022 from Window Depot USA of Albany. I called 6 different window companies and Window Depot gave me the lowest estimate quote by far. None of the companies could install the window until July at the earliest. I was a little apprehensive because I had never heard of Window Depot, but I am VERY happy that I went with them. The quality of the window far exceeded my expectations. The team that put in the window was professional, friendly, and they cleaned up everything well including washing the window of the sticker residue. I was very pleased with the company and I highly recommend them. I will certainly be using them in the future if I need another window replaced.

If I could give them a 0 I would but Google doesn’t have one. Stay away! They totally mislead of what you think you purchase and what you get. It took forever to get the windows. One came in broken twice, a testament to the ‘great’ quality. One cracked as they unWrapper it…really? ! They miss measured and my windows are being held in by spray foam. Of which I was told I was lucky I wasn’t charged for because that is extra? ! Really? ! Take out the foam and my windows would have to magically float to stay in place! I would have never bought from them just look at the pictures. My old leaky windows at least fit and looked much better.

They left pieces of aluminum debris and other junk outside. And keep your eye on your prescription medications.

This company is top grade, I met with John and Gary the owners. They
were very professional and the price was very good. They explained the work that was to be completed and gave an excellent presentation and time line. The work crew Ryan, Dave and George were outstanding and did a masterful job, the 12 windows were excellent in every way. They were polite and professional and cleaned up everything when they were done. Rose and I are very happy we selected them for this project.

I am very happy with the work and service from window depot! The new door looks amazing and Ryan did a great job! I would absolutely recommend window depot and will be using them again when we have our window replaced.

Window Depot put in my windows long ago, but were very quick and helpful in repairing one 11 years later. No fuss, no problems, no wait, no charge.

UNREAL VALUE. Was a little skeptic about just replacement. My God what a remarkable finish. TRUE PROS. Courteous and respectful. Not many left like the owner John. Does what he says. The cost was so reasonable, don't know how it is possible. Got premium, top of the line glass and the best finish work. VERY HAPPY