Wingtat Mui MD PLLC, New York NY

I have been a patient of Dr. Mui for several years. He and his associates make you feel at home and are very attentative.

Very kind and nice doctor. Spends plenty of time to discuss my issues and offers alternatives to choose from. He'll find you the best and most affordable treatment options. Been my family doctor for decades!

Dr. Wing Tat Mui is a great doctor, but the billing manager that seems to be the one running things has poor billing practices by having this ridiculous policy in place. Their rule is new patients with commercial/employer funded insurances can only be seen at certain times of the year, even though they are in-network and I believe have contractual obligations to see these patients at any reasonable time. This seems like discrimination and can get them into a lot of trouble. When I switch to bluecross blueshield insurance, which they are also in-network with, they refused me and said I have to pay cash because their billing manager says they're having issues with that insurance company. I'd be less annoyed if they told me they'd let me know when they resolve the insurance problem but they gave me the impression that they're not even trying to fix it and abandoning all patients with that insurance. I ended up having to find another PCP, which is very annoying because you have to repeat your medical history to someone else. I do not think the doctor himself is at fault for this but his billing manager running things the way she wants with little regard, or clueless to the legal implications she could be bringing to him. Its very frustrating that I have to find another primary care over this.

Hands down the best PCP in town, Dr. Ou and staff are very responsive and helpful. My family member is undergoing the cancer treatment and the office always help us coordinate with referrals and hospital services in a timely manner. I truly appreciate what you’ve done for my family!

I wanted to make an appointment with a doctor, but the person who answered the phone was very unreasonable and rude. She was very impatient and just hung up.