Woodcock Brothers Brewery, Wilson NY
Address | 638 Lake St Apartment 2, Wilson, NY |
Phone | (716) 333-4000 |
Website | woodcockbrothersbrewery.com |
Categories | Brewery, Restaurant |
Rating | 3.4 7 reviews |
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Woodcock Brothers Brewery reviews
7I've only been once and it was a great experience! Had a cheeseburger, and it was tasty. Waitress was very friendly.
Walked in on a Sunday afternoon heard great thing about this place. Sat at the bar greeted with menus and she walk away didn’t even ask if we wanted a drink. Sat looked at the menu knew what we wanted to eat and drink and all employees except for kitchen staff just standing around doing nothing. Kept looking around to get some attention but nothing! We walked out. Very poor hospitality. I was excited to try this place what a disappointment.
Let me preface this by saying that this place is normally a 4/5 stars, and the food tonight was delicious. However, the horrible and inattentive service totally negated that. We showed up at 830 on 07/26, and the service was horrible. It seemed they were more worried about cleaning to close at 10 when there was still multiple tables there, and we left by 905, then paying attention to the customers. Drinks were never refilled (even pushed towards the other side of the bar sitting empty), the server never checked on us when we got the food, never brought silverware or napkins and walked by us multiple times, never asking if we needed anything. There were only 2 other people at the bar, and multiple servers behind the bar who also walked by us, more worried about cleaning than serving the customers. I understand that people have bad days, but I am very disappointed in todays service.
Come here every time we are in the area. Tonight I think they have forgot about customer service so sad enjoyed when we were in the area.
Always a quality experience. Good beer. Great food and friendly staff.what else could one ask for?
All of the food was delicious, fresh & hot. Very large portion sizes; we definitely get our money’s worth. Everything was very well presented as well. My group ordered the pretzels, Caprese salad, Stuffed Banana peppers, and bruschetta as starters. We then ordered loaded potato pizza, cheese and pepperoni pizza & chipotle raspberry pulled pork sandwich as our mains. Cocktails were great as well as the beer selection. And they have a very nice wine list. We definitely recommend going. We will be going back again.