Workfit Medical LLC, Rochester NY

Quick response when in need of service for an injury recently. Sent information to other providers as requested promptly.

This is a great organization to work for. The team leaders are always accessible for assistance and feedback.

Had to go for a pre-employment drug screening. I was in and out very quickly and all staff was very friendly and professional

Go anywhere else.they are rude understaffed and don't care about people at all! If I could give 0 stars I would.

I don't use weed or Any other Drug, they Switched my Urine to Stop me from getting a Job out of town. And the Nurse never took my blood pressure I'll take a Drug test for Any of you any day of the week.
I Wouldn't Recommend this place to Anyone
They get a (F) from me. And thank you for Switching my Urine I don't need the Job out of town Anyway So thank you Scumbags. My appointment was @10 am I didn't leave until 1pm on 10/17/22 they must Really need Clean Urine.

Honestly don’t waste your time with this place and go somewhere else you will regret it. First time here was 3 weeks ago for a work related injury. Thanks to their very incompetent staff I have not been able to get into physical therapy that was recommended by one of their providers. I’ve called multiple times and spoke with the workers comp lady who’s name is Glenda. 3 weeks later she has not sent a PAR to my insurance so that I can schedule my appointment and be able to return to work asap. Even worse, the insurance person for this office has not sent any of my medical paper work to workers comp stating that I have been taken out of work because of my injury so that I can be paid while recovering. These are people livelihoods they’re playing with here, I have children to provide for. This completely unacceptable and they should be ashamed.

I called last week and asked Glenda to speak to her office manager who’s name is Jackie. I was hung up on and had to try calling multiple times before someone finally transfer me to her line. No answer of course so I left a very urgent voicemail, did I get a call back? No I did not. I am now waiting to speak to her in person at the clinic, “ she’s on a call “ it’s been 40 mins now ….

This has to be the worst place on earth. I went in for a dot physical and the pa told me I was to old. I’m 45. She barely even looked at me and then would not pass me because I take a blood pressure medicine. I had my primary care doctor write a letter and 2 weeks later workfit called and said your certificate is ready. DO NOT GO HERE

DO NOT COME HERE! This was my WORST experience with a medical facility. I came in for a physical, necessary so i can continue to work with elderly people. I am currently not getting paid because of Workfit Medical, their terrible communication and lack of thought when it comes to a patient losing their job. I was told that the paperwork would get FAXED DIRECTLY to the company i work for once everything was completed…Now, over a week later, i call back and they had everything i needed and NEVER FAXED IT AT ALL. I had to come pick it up MYSELF and deliver it to my job MYSELF! ZERO STARS! To the owner, Matt, help your employees. They are going to destroy this place’s reputation til there is no more business. The white lady with red hair was very defensive when i got her confused with someone else that checked my PPD test results a week prior. I would’ve left empty handed if it wasn’t for the ONLY HELPFUL lady there, i believe she took my call before i arrived.i never got her name, but it was a white woman with glasses on.

Office staff was great along with drug testing. I have an issue with the people doing PPD testing. I went there twice, no one available. If your office hours are from 7: am- 5: pm, you should at least tell people the nurse does not come in until 9: am. You could put that information in your website and phone directory. With the cost of gas you would think staff would be cognizant of that issue. What if I had to take public transportation, it would have been a clear waste of time and money. You need to do better or drop those services from your contract.

Had a real big problem today at Roch.branch. I was refused service, they claim there was a previous incident and a note in my file but could not elaborate and gave me a bogus email at the end I don't know of any problem I ever had there is there any one who can give me the right place to start

The older African American secretary was very unprofessional.was rude and didn't want me to be seen due to paperwork. The physician with red hair was complaining about paperwork, never introduced herself and was not welcoming. But, Nick the nurse was very delightful and helped me by printing out the paperwork that I needed. He was very understanding and treated me like with human dignity. I know people don't want to work, maybe they should do a house cleaning.

This place is a scam. They won't honor and fix their wrong doing. All they care about is taking your money. If you need a dot physical stay away from this place spend your money on a better place. This place is the worse. Is so bad they don't know how to do their math. Those who know, know.

We at US Commercial Freight use WorkFit Medical for almost all our drug/alcohol tests and medical certifications. Kim has been a pleasure to work with and responds to my questions through email promptly. The rest of the staff is knowledgeable as well. Any time I call with a problem or an kind of inquiry, they always manage to help me out.

Although i had along wait the staff remained professional friendly the doctor just as amazing thank you to all for your hard work and commpassion my name is Ursula Isaac Thankyou keep strong
Absolutely happy