Young Development, Elma NY

The city has predicted a snow storm for days now and not once has a plow been at the complex. I couldn’t enter the complex and called the emergency number 2 hours and 6 phone calls later and still no call back. Why do we pay rent when services we should receive aren’t given. This isn’t the first time this has happened but today is the worst of them. Their excuse was a driving ban but plows aren’t a part of that driving ban!

Update: Young Development is now allowing their maintenance crews to bulldoze excess snow into those parking spots that are reserved for loading and unloading from handicapped vehicles. We've also had absolutely zero sidewalk maintenance and everything is covered in black ice. They left us a single dollar store shovel which is literally broken, and the salt bucket has no handle and weighs over 20lbs. Ever since they started building their two new massive complexes, they've taken all resources away from their existing properties. They couldn't care less about properties that already have tenants. They only care about building new ones, filling those up, and then moving on to the next one.

Nothing but icy sidewalks and roads in the winter. Don't expect energy efficient windows either - no matter the season.

Dog park fence is a mess but we're told "it's the dogs" despite them literally dumping hundreds of pounds of snow and ice PUSHING ON THE FENCE all winter. Even beside that glaring point, it's a dog park. Maintain it. Saying "we're not maintaining the dog park because dogs are being dogs in the dog park" is just as stupid as saying "I'm not changing the balding tires of my car because I've been driving on them and that shouldn't be my problem".

Don't get me started on my neighbors who got SIGNED-OFF exit inspection, received a check for their returned security deposit, and then young issued a STOP on the check, causing them to pay a bounce fee and then deal with extra nonsense they "changed their mind" on.

My mother lived at Sylvia's Place for almost 11 years. She passed away in Feb. 2023. We turned over the apartment at the end of March. What would you have expected the carpet to look like after 11 years? Would you not expect to have to clean it? Well apparently, these folks don't. They included a 25% hit to the security deposit. Further, they were supposed to call me to discuss. Well, they couldn't be bothered. Not a very good way to do business.

On a positive note, my mother enjoyed her time there and made many friends.

OMG the absolute worst! No amenities no service no staff. Total low rent operators at premium prices!

If I could leave 0 stars I would: they are sooooo money hungry. They will change your lease without you knowing. I will be on all social platforms with my review. Also reporting them to the BBB. Do not rent from them. & they’re racists. & Don’t trust them in your apartment!