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AeroCare, Raleigh NC

Address 3209 Gresham Lake Rd ste 144, Raleigh, NC
Phone (919) 873-1001
Hours
Monday9:00am-12:00pm, 1:00pm-4:00pm
Tuesday9:00am-12:00pm, 1:00pm-4:00pm
Wednesday9:00am-12:00pm, 1:00pm-4:00pm
Thursday9:00am-12:00pm, 1:00pm-4:00pm
Friday9:00am-12:00pm, 1:00pm-4:00pm
Website aerocareusa.com
Categories Medical Supply Store
Rating 4.8 17 reviews
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Family Medical Supply Inc. — 3209 Gresham Lake Rd ste 144, Raleigh, NC

AeroCare reviews

17
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Charleen
October 25, 2020 6:32 pm

I received a call from Michael the very day my oxygen was ordered. He brought all the equipment and was very thorough with instructions and had me demonstrate back how everything worked. Michael was very kind and made me feel very comfortable as this was a new diagnosis and need for me.
Thank you for your prompt service.

Andrea
August 20, 2020 2:22 pm

The experience with Aero-Care was very knowledgeable and very easy to understand Nicole our technical was excellent in explaining how the equipment worked. I certainly would go back again.

Carole
August 06, 2020 2:20 am

I am glad I switched to AeroCare. I like that it has a local office in Raleigh, NC, and that everyone there is so helpful and supportive.

Bill
July 09, 2020 2:06 pm

I contacted them at 9"30am in the morning about a failing oxygen generator and they were at my home by 11: 30am with replacement equipment! Can't ask for better service.

Jami
July 03, 2020 2:18 pm

Professional staff, very courteous, and knowledgeable in their area of expertise. In my personal experience the staff have been extremely helpful and flexible as I work to get adapted to my new CPAP.

Uneek
June 24, 2020 12:31 am

Excited customer service. The staff was friendly, helpful and knowledgeable about the equipment. They took the time to help me understand my new equipment. Would recommend them to anyone.

Sharon
June 20, 2020 3:27 am

Always great service! One of the last times we will be using them. My daughter got a lung transplant and will not being needing Oxygen or supplies or bipap. Been using them for 5 years. Finally, can say good bye and a happy way.

Deborah
June 19, 2020 5:41 am

Kristie and Samuel were absolutely Professional, and showed a lot of concern about making sure that they satisfied me. They worked very quickly, and was very precise. I will definitely use their business again.

Roseann
May 12, 2020 7:22 am

Your delivery service was awesome. The young man was professional and informative regarding the operation of the machine and tubing.

Jeff
April 24, 2020 10:14 pm

Everyone was very personable and professional! During this time of uncertainty, they respected the social distancing and sterilizing that is the order of the day. All while being very informative and answering my questions! Would highly recommend!

Carol
April 18, 2020 5:09 pm

My stepdad was in hospice care for several months before being place in long term care. He had a hoyer lift that our family bought for his home. This company came to pick up his hospital bed and oxygen. My sister met them at the house and the driver told her that the hoyer was the companies also and took it with him. It did take us a month to realize it was gone because no one was in the home. As soon as my mom went home and realized it was gone I called and spoke to Bryan. He was supposed to call me back and locate out lift. Several days went by and I called back today to find out where the lift was. At that point I had to leave a message with a secretary for him to call me back. Several hours later a man called me and said he was taking a NEW lift to my moms home since ours was placed in a home. The lift we received is not the same brand and is a cheaper lift than what we had. Shame on you for trying to get over on people and for the manager or regional manager not returning my call.

James
April 05, 2020 8:35 am

Wesley delivered a good product at the time we agreed. As usual you are concerned that Sandy continues to have Oxygen equipment available to her at all times. Thanks, James Buckner

Vicki
March 22, 2020 12:52 pm

Arielle was wonderful in helping me find the best solution to some issues I was having with my mask. She was so knowledgeable and professional regarding the supplies available. She was able to find a good solution for me and I left 100% satisfied and confident things were going to be better!

Ian
March 08, 2020 9:02 pm

I was instructed by my doctor to switch from a CPAP to a BPAP machine. I used Aerocare for both. The respiratory therapist I work with there, Nicole, knows the machines and the various forms of sleep therapy very well. She and any other help I need from Aerocare is easily available and all at a reasonable cost.

Rhoda
February 26, 2020 10:58 am

I am from Silver Spring, Maryland, in North Carolina visting my son & his family for the Christmas holiday. I realized last night I forgot one of my cpap hoses for my cpap machine. I suffered last night. My son found your company this morning. I was put put in touch with Nicole White. She was a Godsend. Thank you so much.

Charlene
February 22, 2020 12:16 pm

We therapist for CPAP machine was so thorough very friendly and informative we where very impressed

William
February 07, 2020 8:25 am

I moved from Houston to Chapel Hill, NC and switched my business to AeroCare Raleigh. They are incredibly friendly and professional. I've had to change equipment from Cpap to BiPap with oxygen and spent 2 hours with them getting fully educated with the new equipment. I'm very happy with them.

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