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Facet Foundry Jewelry Studio, Gastonia NC

Address 530 S New Hope Rd #1, Gastonia, NC
Phone (704) 867-5332
Hours
Monday11:00am-5:00pm
Tuesday11:00am-5:00pm
Wednesday11:00am-5:00pm
Thursday11:00am-6:00pm
Friday11:00am-6:00pm
Saturday10:00am-5:00pm
Website www.facetfoundryjewelry.com
Categories Jewelry Store, Appraiser, Jewelry Appraiser, Jewelry Designer, Jewelry Engraver
Rating 5 21 review
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Facet Foundry Jewelry Studio reviews

21
Sort by: date highest rated lowest rated most helpful
Jennifer
December 10, 2023 8:13 am

They are wonderful to deal with. I had a great experience as they are honest and so knowledgeable. I am rough on jewelry and they know just how to fix my damage every time. Their custom jewelry is beyond beautiful.

Hunter
December 09, 2023 5:34 pm

Michelle’s expertise guided me to the ring I dreamed of. Everything went smoothly with excellent communication down to a minor adjustment at the finale.

Melissa
December 07, 2023 3:44 pm

Excellent customer service, beautiful product. My fiance custom designed my engagement ring and it's so beautiful and special - I just love it! We feel valued, appreciated and taken care of everytime we go in. Highly recommend checking them out!

Wanda
December 06, 2023 5:39 am

I was so excited when I picked up my wedding rings yesterday. After wearing for 56+ years they were definitely showing their age but they look like the day we were married, all shiny and new. Loving them! Thanks Brent and Facet Foundry staff.

Tracy
November 21, 2023 11:21 am

Facet Foundry and their staff are the best. And they are located in Gaston County. They have the most beautiful and unique pieces. Repairs can be done as well. I have several pieces minted and one of a kind. Great experience!

Min
October 29, 2023 5:13 am

They managed to expedite when I would get my ring in order for me to be able to have it before our big Disney trip! The owner even personally delivered it to me when I was at work because I couldn’t go pick it up in time!

Andrew
October 24, 2023 8:22 am

We gave Brent and his team a 100-year-old ring— a family heirloom— cleaned it up and add a beautiful new design. We could not be happier with the work they did, or the care they took, in handling this treasure.

Allison
October 22, 2023 8:12 pm

I have another family. Facet Foundry Family! Michelle, Brent and current staff as well as the precious friends that have moved on are really part of my family. We have been customers for many years and through different seasons of our lives. Michelle always knows what I like before I even make it to the studio. All the staff are great and I always enjoy talking with them all. I thank you for taking care of us and for sharing the beauty's that you have that make our days sparkle! You are the best and thanks for all you do!

Penny
October 21, 2023 6:50 pm

One of the best jewelry experiences I’ve ever had! Kate was wonderful and could tell immediately what I liked and what I wasn’t feeling. She pointed me in so many directions till she found the right ring I was looking for! My husband and I felt welcomed. If you don’t know exactly what you want, they will help dial you in. Highly recommend!

Cynthia
October 18, 2023 9:19 am

I was looking for a local jeweler in the area, so I posted the question on Facebook and the majority of the replies were go to Facet Foundry. So I went there and the atmosphere was so inviting. Kate welcomed me and made me feel at home. She was very attentive to my needs. Brent was amazing as well. They don’t know how much of a blessing they were to me today. I got in my car a cried because they really were so genuine. There are still awesome Angels in this world. So don’t hesitate when looking for your next jeweler. You won’t be disappointed.

Alicyn
October 18, 2023 2:14 am

Great customer service, beautiful selection. Highly recommend supporting this jeweler! They even cleaned my jewelry for free!

Jayson
September 12, 2023 10:04 am

Absolutely love this place! The staff is so knowledgeable and extremely helpful. I recently spoke with the saleswoman, Kate regarding an engagement ring and she took the time to help me far beyond my expectations. I brought a ring in a while back that was horribly warped and missing gems and they had it fixed and resized perfectly in a flash! Unfortunately, I now live a ways from the store, but I'm always going to go back to them anytime I'm in need of advice or the skills of a professional jeweler!

Jemeka
September 03, 2023 5:39 pm

Mr. Brent was awesome and so nice. He talks with the customers. Their work is impeccable. A must go to.

Jemeka B

Rebecca
August 20, 2023 4:58 pm

Facet Foundry did a fantastic job redesigning my original wedding band and diamond set. Michelle was great to work with, I definitely will give them my future business.

Daniel
August 20, 2023 2:41 pm

Could not have had a better experience to be completely honest. Kate was the one who helped us and she is a star. Helped my daughter stay patient while we figured everything out, and she was able to solve what I needed. The jewelry there is absolutely a head turner with every. The major custom aspect of what they do is what is bringing me back for wedding bands no doubt.

Alison
August 13, 2023 2:54 pm

All the employees are very helpful and nice. They have done several things for me and I have been very happy! I highly recommend Facet Foundry!

Tyler
August 06, 2023 5:46 pm

I had the pleasure of speaking with Kate with my fiancée picking out a new engagement ring. She was the absolute best walking us through the process and helping us choose the perfect ring! If you find yourself at facet foundry I recommend speaking with Kate and she will guide you to the perfect ring!

Christi
July 29, 2023 11:00 am

I’ve shopped with Facet Foundry for years and have always been pleased with my purchases. They have a great selection of jewelry in different price ranges and excellent customer service.

Alexandra
July 22, 2023 9:53 am

Facet Foundry has always been great! They provide quality work for a very fair price. They are always patient, professional, and helpful.

Kathryn
July 19, 2023 11:36 am

Kate helped my fiancé Chase pick out the perfect ring! They went above and beyond to answer any questions we had. Highly recommend their store for all your jewelry needs. Lisa and Kate are the kindest and most professional ladies, and I promise you’ll leave with a smile!

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