Zales, Jacksonville NC

Long story short I went into the store for jewelry cleaner for a ring. Jennifer is the associate that helped me, and she was wonderful. I explained the situation to her and not only did she offer helpful suggestions she also offered to clean the ring too (I didn't have it with me at the time which is why she couldn't). After getting home the cleaner worked along with the polishing cloth (which was also another helpful suggestion because the cloth removed SO much tarnish), but the cloth and cleaner also helped me bring a ring back to life that another jewelry store (where we purchased it from) did not help with. Jennifer, if your reading this I just wanted to say thank you. It's the smallest things that make the biggest difference. Thank you for being kind and wonderful

High recommend this location, Niquita took care of my boyfriend and I, would definitely go again

Candace and Vanice were wonderful to work with! They were professional and helpful. Thank you!

Had bought a piece of jewelry from Ms. Niquita- she’s so awesome! Definitely recommend this place, great customer service.

The woman super star crew helped my husband and I today. Niquita was absolutely amazing with helping us with all our question with our princess cut studs. She had a spunky and fun personality, who made you confortable. Vanice and Sierrah also helped us size every one of my figures for future purchases. Thank you ladies you made our vacation fun and memorable.

Candace was amazing! She didn't just sell me a ring, she sold be an experience. The whole staff was all about making sure I was happy and taken care of. I would recommend this location to anyone.

I can’t even find the words to express how wonderful my first ever experience at Zales was! Mrs. Candy went above and beyond to make it a memorable experience with her kindness, patience, honesty and personability!

Jennifer took very good care of our purchase today. Very informative. Wonderful personality.

Great service, Candy helped me every step of the way to get the ring my soon to be fiance deserves!

Nikita was extremely helpful at ensuring we got the best deal, absolutely would come again

Candy was amazing, she was professional and very welcoming, she took care of my concerns and helped me to find the perfect bday gift for myself. Thanks Candy!

Candace was amazing great help great attitude she was super friendly and made our experience easy and memorable:)

Sierrah was super helpful and encouraging during the buying process of my fiancé’s wedding band! Thank you thank you!