A-List Animals, Cincinnati OH

I buy just around $200 in rats everyweek. Not to mention a spider or snake on a occasion or 2.
I am still upset with the customer service. Got a attitude over me asking for rats and snapped at me with an answer. Their customer service along with other services rendered SUCK! From owner to the children very rude and disrespectful at times.
The establishment don't care if you are a loyal and good paying customer or they would of done better job in customer service to keep me as a customer. All I wanted was to purchase rats. Sold me mice as rats then charged me as I purchased rats. Very deceptive!

Always have rodent feeders available when I need them. And a very nice selection of boa's and pythons

Same as always

Great place to buy reptiles, feeders and everything you need to go with it.highly recommend this family owned buisness

Do all my animal food need shopping here. I fed my ball frozen and these are the only ones he will eat. They seem a lot more fresh than everyone else. Everything is very fairly priced and they are very friendly.

My son and I came to browse tarantulas as my boyfriend and I were here previously and they have a great selection. We were greeted with hostility due to them packing for a reptile show. We were able to look at the tarantula but was scolded for handling containers when we were trying to see the specimens color and size. Overall felt uncomfortable and unwelcomed. Will need to look for a new location for our reptile and exotic needs

Incredible selection of reptiles, amphibians & arachnids.all sizes, colors & genders.also well stocked on feeders like mice, rats & insects and various sizes.fair warning, the place smells like a snake house.but the people are great, knowledgeable & friendly.

Walked next door to this store while getting my car serviced and loved my experience. Helpful, knowledgeable, and patient staff. Walked out with my new ball python and I’m so happy I stopped in. I live a while away from here but will not hesitate to make the trip north to visit. Highly recommend!

Completely useless staff/owner I try to purchase responsibly and stay away from chain pet stores for all of my animal purchases, it helps keep good breeding practices in place ect.

I am from out of the area (Indianapolis) and in search of a few specific snakes and decided to make it a day trip to eastern Indiana/Ohio this was one of our stops. The woman who greeted us as we walked in asked what we were looking for, I expressed that we were there to look for a snake, she then immediately told us that they were all packed up for a show, handed me a business card and said to check them out there tomorrow and dismissed us.

I told her I don't live in the area and would not be able to go, expecting that she would follow up and ask if we were looking for something specific but no, she was done with the interaction.

I get it, you feel as if I am an inconvenience but you easily could have made a sale or at least cared at all that someone was interested in doing business with you. It's 2023 we can order online and receive better service. There are sincerely dealers that have their direct cell phone numbers on their website so you can call/text to get additional information or assistance. There is zero excuse for this kind of treatment. Do better.

We purchase feeder rats and reptile supplies here regularly. Their prices are reasonable and the staff help.

It’s in a very small building with no parking. The inside is cramped and smells. There is unnecessary equipment everywhere that doesn’t pertain to reptiles it’s even in the bathroom. Their stock is better than pets mart for supplies. Their animals looked healthy and feeder insects looked fine and didn’t get my bearded dragons or my gecko sick. The woman with dark hair was kind of rude and monotone. The pictures on my review are monkey tail skinks they had in stock the day I went.