AAA Northgate, Cincinnati OH

You can’t use your membership the same day you sign up you wait until the next day and can only use a certain amount of the first day and the plan that’s $22 a month is still gonna cost you $87up front

Scammed me in buying a battery when it was my stater
Still haven't heard back from anyone about my complaint

This post is in reference to using AAA as a travel agency. We used AAA for a trip to Cancun, Mexico for my brothers wedding. Communication was lacking to say the least. My only request was a double bedroom. I emphasized this numerous times to our travel agent over the phone and on email. I was traveling with my older brother. Upon arrival to Cancun and upon checking into the Hotel, I was told that the preferred section our agent booked for us does not have provide any double beds and that they should have known that. My options were to 1) sleep on a roll away bed 2) pay another 800 bucks for an upgrade. Obviously after already paying 5k for this trip already, I’m not sleeping on a roll a way bed. I was forced to pay another 800 upon arrival. Attempts to contact the agency went straight to voicemail. Very disappointed with how everything went.

Update: two months in and a myriad of lies and I was provided a triple AAA membership for my troubles. You can’t make this stuff up. Smh. Stay very far away.

Booked a cruise. They got everything together for the entire trip, including air fare. Just had to stop by to pick up the paperwork and tickets.

Big and beautiful. Buffet was wonderful and very friendly staff. We even won!

AAA Northgate processed my annual payment. I presented my bank statement for proof. No return phone calls to resolve the issue. Someone somewhere has my $112.50 payment. Manager will not help. The worst customer service, EVER! They are terrible DO NOT TO GO NORTHGATE AAA! I