Accurate Auto Repair LLC, Crestline OH
Address | 305 E Main St, Crestline, OH | ||||||||||
Phone | (419) 405-4098 | ||||||||||
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Categories | Auto Repair Shop | ||||||||||
Rating | 3.4 5 reviews | ||||||||||
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Accurate Auto Repair LLC reviews
5Has always been the place to go if you want great service, and honest work. My car is always in top shape, and a very pleasant place to service your car.
The team at Accurate Auto Repair are awesome and go above and beyond to meet their customers repair service needs. Dan and the rest of the crew respect their customers unlike other garages I’ve had the displeasure of doing business with as a woman. Ive had bad experiences in the past with other garages talking down to women and treating them disrespectfully. Not Accurate Auto repair! I always take my car to Dan at AAR and he’ll go over it with a fine tooth comb to find the tiniest problem when the job calls for it! If they don’t think the work needs done right away they won’t pressure you into doing it either. Dan and Meghan (and their shop dog Bentley) are the best little mechanic crew in town!
I'd give no stars if that were a option We paid for a diagnostic because my car was leaking coolant they said it was so and so they fixed it couple days go by I go out to the car and check it's leaking in the same spot We called in and told them that it wasn't fixed they said bring it in they would look at it free We brought it in waited and waited for a call so I decided to go there and see what was going on come to find out they fixed it without our consent "even though they claimed it was already fixed" we had to pay $70 for them to fix the issue when I thought they already found the issue and they fixed it without even calling us and asking for our permission they was just supposed to see why it was leaking because I totally would have fixed it myself do not go here they told us it was fixed the first time! I went in there not wanting to pay because we shouldn't have to 1 because it was there mistake 2 they fixed it without our consent He said I figured you wanted it fixed well yea it was already supposed to be We paid to get it fixed a while ago and we should not have to pay again and he said it was his mistake He owned up to it but still charged us $70 Will never go back!
Fixed my wheels and insured I was aware of things needed down the road for routine upkeep great folks would recommend them in a NY minute
Go anywhere else. They are abusive and rip you off. They tried to charge us almost double the estimate, which is against the law and included in what they tried to charge was double labor. Then they went ahead and charged for an unauthorized diagnostic. It was a large hassle to get them to operate within the law and they were very abusive towards us, which I imagine is how they do business. They seem disorganised in business operation as well. All the bad reviews here must be accurate. It's a big mistake to take your vehicle here and there are better, and more genuine mechanics out there. Find one. Save yourself the headache. It's a scam.