Advanced Laser Skin Center, Columbus OH

Avoid this place at all costs. I worked here and the experience was so bad and would urge customers to not support this business. Ilona, the woman who owns this place, is awful. She used me as her personal assistant, made me watch her kid, made me run silly errands, all for $10 an hour. She would call me at 4 am and make me cancel people’s appointments last minute because she wouldn’t come in that day. She would scold me if I wasn’t on call 24/7 even on days I wasn’t working or clocked in. I didn’t get breaks. Being only 18, I didn’t realize how unacceptable this was until I told my parents. A woman who got hired as an esthetician just didn’t show up after two days of training because it was so bad. Ilona would schedule people’s appointments, and just not show up, leaving me in the office alone to deal with the angry client. Read other reviews and see this showing up for an appointment with no one there is a common experience Worst yet, after I quit, she refused to pay me for hours I had worked. I had to take her to small claims court, and I didn’t receive my check until a year later. Horrible business, horrible ownership. I’m not sure how this place hasn’t gone under yet. Do yourself a favor and go anywhere but here.

I called and left several messages to schedule an appointment with no response. Scheduled an appointment online and when I went (which is during their posted business hours) to the appointment no one was in the office. Called several more times and no one answered.

I rarely ever leave negative reviews, because I totally understand that things happen. However, I’m displeased that I have scheduled online appointments on two different occasions for service, to show up and no one is in the office. I have called and left voicemails, only to not receive a call back. This action is totally unprofessional and unacceptable on all levels.

Excellent pampering and very knowledgeable staff. I highly recommend this office for skin care.

The place is clean and very welcoming. All in all I had a beautiful experience! Thank you Critica!

Well, I was getting ready to make an appointment, however after reading the reviews I’m a bit skeptical! I’ve had 3 chemical peels (not here) Although I did see improvement, I still need something else. I was told micro laser would give me the results I am looking for. (Acne scars) (tightening)
I’m not looking for baby butt smooth skin, just a 50% improvement and I’d be happy! The problem I have is. I set appointments, consults, ect. And no matter what it is I TRULY need, I’m always sent in whatever direction that will fill their pockets, whether it’s beneficial for me or not. So. Reading these reviews is extremely discouraging and most likely the reason I will avoid this practice.

I have been using ALSC and Ilonas expertise for over 10 years. I have yet to find someone with better knowledge regarding PREVENTION as well as treatment. I wanted an intense peel for years but was advised to wait. I was finally able to have a VI Peel and the results were amazing. The pre and post peel care were great! The care and concern for patients is evident- the staff are concerned about clients holistic experience not just pushing trendy products and procedures. I will always be a fan of ALSC because I truly feel that my best skin interests are being served.

I was quoted in my original consultation only 3 tattoo removal sessions, since my tattoo was only a few months old and I had a time frame to remove it. Though it had be delayed to 6 removal sessions and still not any real sign of it going away in one or two more sessions. There was zero communication between the technician, doctor or the receptionist, in fact in my last visit the receptionist was argumentative with the technician and the doctor hide out of site during any type of questions or fallow ups. Do not go here if you’re seeking professionalism.

Nice place, very clean. The lady who helped me was informative and friendly. She did a good job of setting proper expectations and giving after-treatment instructions. I will definitely be back. Thanks!

Kristy did my microdermabrasion and was such a delight! Skillful and professional and such great customer service. My face feels like silk and she takes pride in what she does. Highly recommend Kristy and ALS!

Very convenient to schedule/reschedule. Information was clear and concise. All questions answered and I felt very appreciated. Highly recommend.

This place is a rip off avoide this place, there services don’t work so don’t waste your money

Spent over a thousand dollars to get a procedure done. I was told a before and after picture would be taken as well and it wasn’t. The people are very friendly but don’t waste your money. I wish I would’ve done more research and read more reviews.

If I could give Advanced Laser on Polaris Parkway zero stars I would! It has been one bad thing after another. Please save yourself the headaches and money.

My first appointment, I had to wait an hour and a half past my scheduled appointment time to be seen, the second appointment I had to wait an hour past my scheduled time. They seem to always overbook their clients, then when you arrive on time for your reserved time, you have to wait ridiculous amounts of time just to get what you paid for. Additionally, twice when I have had an appointment scheduled, their receptionist has called to tell me the doctor wasn't going to be in that day, so they told me I had to reschedule. Each time this happened, the next available time to reschedule was a month away, even though THEY cancelled the appointment. Very frustrating overall experiences. I would recommend avoiding these frustrations and spending your money at any of the MANY other medical spas in this area that respect and value their clients time much more.

Added 7/19/18: My wife is your client and wrote this review from my computer which is why my name is not in your datatbase. I will forward her your email so she can contact you if she wants to return. Thank you.

Terrible. Avoid this place if you don't wanna be scammed. The people are nice to you but their treatments don't work. I got laser hair removal done here. Spent a few thousand dollars here and a year of my time, and saw zero reduction.