American Heating & Air Conditioning, Lima OH

Moved into a 42 year old house 1 year ago, with a gravel crawl space. The house still had the original furnace. After 6 months the furnace stopped working. I was thankful that household insurance came with the sale of the house. My major concern was having the insurance company send over a Company that would just do basic work. What a pleasant surprise I received. Greg Music was very professional and pleasant. After talking with him we choose to upgrade from the 80% efficient furnace (the one ins.would pay for) to a 96%. Their was no sales pressure. Before beginning work they went into crawl space to check out duck work. Which was partially metal and partially flex. The old furnace was removed and the new one installed. New duck work put in. Mr. Music called the homeowners insurance company for me and they even covered the cost of the duck work. Open pipe in attic covered (have no clue why this was up there. I had placed a screen over it when I first moved in). My son had discovered this and figured it was some type of air return but we found out it wasn't. The workers cleaned everything up as they worked and were very professional, pleasant, and took time to answer questions. I went into the crawl space after they left and they did a great job of cleaning. Taking all the flex duck and insulation that was laying around. When I found out they had a preventive maintenance care program I signed up for it. Figured by the time I bought furnace filters it was worth having them put in the correct ones and take care of furnace and air conditioner.
UPDATE. American heating was bought out. Still great service. Everyone I’ve talked to and met are pleasant, knowledgeable and very friendly. I’ve continue my yearly maintenance contact (even though I may be moving) so the next owners will know a friendly and great company to call if they have a need.

Our furnace had quit and needed a new part, they were very quick to get out here and fix it temporarily while we waited for the new part and then came right out and put the new part in.