American Standard Inc, Groveport OH

Truckers and Brokers beware!
American Standard in Groveport, Ohio has to be one of the worst ever places I have had to get a load from. They are extremely unorganized. They cannot stick to appointment times and definitely don't come early! I will never come back to this location!
Showed up 0753. Appointment was for 1200. Loading never started until 1645. Out the door at 1848! Total waste of time!

Hi don’t know is all the negatives reviews are right or I were just lucky. It took them 1 hour to load me. Hallelujah

Zero star 01/18/2023
Check in 9am stil in dock and the time now is 7pm, stay away from this shipper, is my first load&last,
Worst warehouse ever seen since I’m driving truck. Bad service

Got here at 1130, in a door by 1145 for a 1500 appointment, currently 1934 and they have yet to touch me

Been here for 6 hours appointment was at 1300 arrived at 1200,1800 now still not loaded. This place is a joke

So far, 5 hours and they haven't begun to load my trailer yet. Actually, it was supposed to be a drop and hook, my new trailer was in the door when I got here. My time is valuable too. This place is on my "will not return" list. This isn't Jersey, folks. Do better!

Check in was easy, given door once checked in, took about 2 hours to load, got paperwork and out the gate.

You may thank god there is no zero star, at this place if you get a load after 6 hours you lucky.

My story is here at 9/3/2021
I arrive at guard shack 7am morning
Check in everything was good
They got my company info and door in theirs log paper
I get door right away
Sleep for 3 hour and 23 then they start loading me
Get done by 11am which mean take loading time 37 minutes not so bad pretty quick
But from the time I arrive it’s 4 hour right
Cuz they took by appt so my appt was 10am
And I out by 11am it’s not bad at all
Office lady nice
Have bathroom use for driver
Load fast within 1 hour by appt time
I don’t know about other driver wait for 10 hour or more than that to get loaded

They have 100 doors, half were empty. I had to wait 7 hrs to get into a door occupied by another otr driver. There was no space to park, so I had to sit a few doors down in the middle of the lot. Would have giving them a 2 if I could've slept and they call when a door opens. But I had to watch the door the whole time. Got a headache. Load will be at least a day late. Avoid this place unless your company pays $50 an hour to wait.

There is no zero stars option that is why i gave them one star. One of the worse company i have ever been for the pu. Load suppose to be ready in the morning but was not ready even in the evening so i have to do the reset because of these nice people there so be very careful with your hours when you have to pu a load even with the appointment time expect surprises.

I have being here since 04/06/201 09: 34 am to my 10: 00am appointmnet, got assigned a dock within an hour, but hey I can't complain I am still here 04/07/2021 07: 52 am which is 23 hours. Guess what canceled the load finally. Never come back again!

Unloaded really fast.no overnight parking.if you show up late at night you can park at the gate.

This is not a place to go and buy product for the general public. It's a place of employment.