American Wood Reface, Medina OH

We were extremely pleased with our new looking kitchen from American Wood Refacing. We got other quotes and American Wood was hands down the winner: much lower price and much better quality.
From the beginning contact with Ron, the salesman, who helped us through all the choices of styles, colors, hardware etc.he was very patient and helpful. The person who came out to measure also gave us many good ideas, as we had some unusual features that made our kitchen a little more challenging.
When our refacing started we were glad that Derek was our contracter doing the actual work. He was so knowledgeable and offered several different scenarios throughout the refacing. He realized it was hard to sometimes make choices without actually visualizing things so many times he would hold up pieces of wood in different places to help us make decisions along the way. We could see that he was a perfectionist and greatly appreciated the care he took in everything from the big picture down to little details. Every night he cleaned everything up both in the kitchen and the garage, even though we offered to do it for him.
We would definitely recommend American Wood Refacing to all our friends.

We were very pleased with the work that American Wood Reface did for us. We had our kitchen cabinets refaced and a new tile backsplash installed, and our kitchen looks beautiful.

Right from the beginning, Ron, our salesman, did an excellent job explaining how refacing worked and what to expect from the process. He spent time thoroughly answering all our questions and concerns. Brandon was our carpenter who did a phenomenal job. He was the best worker that we have ever had working in our home. He was meticulous and accurate with all his work, and he cleaned up every day. We would recommend American Wood Reface without hesitation.

Absolutely positive experience using AWR! Everyone on the sales, measurement, installation & “shop” teams were focused on the success of our project. We already had the countertop, backsplash & under cabinet lighting installed when AWR came in to reface our cabinets. Mark, our installer, expertly solved our “unique challenges” on site and the “shop” responded immediately to our specific modifications. Our kitchen is beautiful & we are very happy with our cabinet reface!

American Wood Reface refaced our kitchen cupboards and replaced the countertops and did tiling and updated our kitchen. The whole staff was exceptional from Melissa, my consultant, the three men who came and measured cupboards and counters, and Mark our carpenter. They started on the date scheduled six months out and finished one day sooner than scheduled. It was a great experience working with this company.

We live in a 1931 home and had cabinets rebuilt 20+ years ago, but the cabinet and door fronts had faded and cracked. We needed quality refacing and good advice on funky spaces. Leanne at American Wood Reface was amazing at giving a quote on our job - knowledgeable and with good ideas. We replaced maple with a rich cherry wood - NO laminates. They do custom design and provide quality carpenter on site (Pat is fantastic!), all for a better price than other reface companies that use lower quality materials (we got other quotes). Also good follow up service and communication. We had to wait a few months to get on their schedule but worth the wait. We love our updated kitchen and highly recommend American Wood Reface!

We used American Wood Reface to remodel the kitchen in our newly purchased Condo. From our first interaction with Leanne, it was a positive experience. We were her last appointment on a cold and snowy night, yet she was pleasant and professional, and made suggestions that we hadn't thought of, which made our space that much more desirable! Terry was a pleasure to work with as well, even when I made last minute changes to the cabinetry, he listened and help to problem solve. Patrick was our carpenter, he was meticulous in his work, cleaned up after himself everyday, and when the job was slowed a bit by things out of his control, he worked weekends (he asked me if it was ok with me) to make sure the job finished on time. Everyone was professional and a pleasure to work with, and the materials used are quality materials, not cheap material. You get all this great service and materials, yet you don't pay anything until the job is complete. We would most definitely recommend American Wood Reface!

Working with Jason and Brandon at American Wood Reface was an easy and smooth process. From picking out the materials to the installation they were professional, on time, knowledgeable, and skilled in their work. I am beyond happy with the finished product!
Services included: cabinet refacing, backsplash installation, countertop installation, custom built kitchen island, and new sink installation, under cabinet lighting.
Im grateful to have hired them and for the wonderful work. I love my kitchen now! I would highly recommend them to anyone and everyone!

A. W. R. Was incredible, the carpenter (Derek) was not just a carpenter, he was a MASTER carpenter. His workmanship was perfection,
Listen, American Wood Reface is not a "cheap" solution compared to a complete demo, it is " value " The finished product is a beautiful new kitchen.
I could not be happier.

We had a bathroom vanity refaced (in white) and American Wood Reface did an excellent job. Their products are high quality and the installer was very professional and did an excellent job. Their sales presentation are very informative but there are no sales pressure tactics. Communications before, during and after the job are excellent. After our experience with the bathroom vanity, we will be having American Wood Reface come back to reface our kitchen cabinets and we prefer their all wood refacing techniques as well as their selection of woods and finishes as well as hardware. If you are considering a cabinet refacing project, I strongly recommend that you check them out and compare their products with the competitors!

I considered painting my outdated kitchen cabinets, but decided to reface instead after seeing a flyer ad for American Wood Reface and doing a little research. Refacing allowed me to update the cabinet style as well as the finish. This was literally the best decision I ever made for a home renovation project. From initial contact, to completion of the project, this company was organized, professional, and so very easy to work with. They were promptly responsive to every question and request.

My salesperson, Melissa, was knowledgeable, helpful, friendly, and patient. My carpenter, Derek, was incredibly skilled and delivered perfection. Dust in the house was minimal to none, and Derek even left his workspace in my garage cleaner than when he started. I had a relatively large job, including many kitchen cabinets and one built-in family room cabinet, and it was begun and completed on schedule and exactly as promised.

I chose "ballet white" for the cabinet finish, a soft white, which totally transformed my kitchen. Ten weeks later, I am still in awe of the beauty and and craftsmanship in these cabinets. I never imagined my kitchen could be so stunning.

On a 5-star rating scale, I give American Wood Reface 10 stars. If you are planning to obtain multiple estimates on your kitchen refacing job, don't even bother. Just hire this company. No one else could possibly match the quality, craftsmanship, integrity, and service that American Wood Reface delivers.

Everyone involved were very professional, polite, and great at their craft. My wife and I are very pleased with our new kitchen. Would highly recommend American Wood Reface.

Beyond our expectations. Our salesperson Ron, gave us excellent assistance and direction. We never felt pressured or hurried. The carpenter, Brandon, was total perfection from workmanship to cleanup. All persons were respectful to us and our home. Customer service was great and stayed on top of everything. We plan on using them again for other projects, and I would not hesitate to refer them to anyone.

Melissa my salesperson did a very good job of explaining the process to us! She is very professional! I enjoyed our contractor Pat! He was also very professional and very tidy! Would recommend both of them!

AWR refaced our kitchen cabinets and replaced our drawers with all-maple components and soft close features in July 2018. Leigh Ann was our representative.she did a great job and was very patient in showing us the choices for remodeling. Scott did the work superbly. High quality products, workmanship, and service. We had a minor problem with one of the drawers post-remodeling (faulty soft-close) which was fixed timely. We highly recommend AWR and will use them again should we do further interior remodeling.

Refacing of Kitchen Cabinets - I have to start this review by saying I am 100% positive that American Wood Reface is by far the best company I have ever contracted with from start to finish. I have done a number of home improvement projects and no other company has ever exceeded my expectations every step of the way like American Wood Reface. Let me explain.

My initial meeting with them was at our home. I expected it to be another high pressure situation where you only get the "deal of a lifetime" if you sign today and that is after wasting 2 hours of my time. This time though it was different. Ron did a great job of keeping my wife and I engaged, keeping the project about our needs and wants, and then delivering with a vision that had us very intrigued. My wife and I kind of looked at each other in a this is too good to be true kind of way and we were waiting for the disappointment to come as Ron was putting together his pricing. Well, well, well. Ron shocked us. Not only was the pricing in our range (he never once asked about this), but he also provided the best price out of all the companies we previously met with about this project. He also had the superior product and service in our opinion. It seemed like a dream come true. Ron did not pressure for a deal that day and wanted us to think it over and give him a call if we were interested since we were still mulling our options.

About a week later, we signed with Ron to move forward with our project. We selected our hardware and stain color. Did I mention they are the only company we met with that actually uses real wood for every part of the project? They remove all the cabinetry expect the shell and replace with custom sized real wood doors and drawer faces, dove tailed wood boxes, and slow close hardware. Additionally, there was no need for a down payment as they only collect upon project completion and us being 100% satisfied with the job. I was surprised by this as well, but this aligned with all the reviews I read about them being focused on customer satisfaction. Now I can be a bit of a pain about wanting things now. They were booking out months in advance, but we had my daughter's birthday coming up and my wife really wanted the kitchen to be done by then. They made an exception for us and scheduled us right before that date in order to satisfy us. Again expectation exceeded.

When the first day came for the project Pat was at my home on time. He worked for almost two weeks, was on time everyday, and cleaned up meticulously everyday. The most impressive thing about Pat is that he took pride in his work and definitely wanted to make sure we were satisfied. I truly appreciate his work ethic and expertise he displayed by not just doing the job, but making sure that every corner was flush, every line was straight, and the craftsmanship wowed. Expectation exceeded.

When it came time to pay, I wrote Pat a check and off he went. Our kitchen looked fantastic and really feels like it is custom. It is everything we wanted and more. This company is top notch! Now let me share a few final thoughts for you that may help in your decision making process.

1. They are true carpenters. They will customize whatever you need done. We changed out a few cabinets for big drawers. We asked that 4 drawers be removed and a garbage pull out be put in. We changed one cabinet to an open spot with dividers for cooking sheets.

2. There was very little up-selling. They included almost every part of the project. Crown molding and base board molding and trim are included.

3. We had an issue with our stain when the product originally was delivered to the house. It did not match the stain we wanted. The warehouse manager came to our home at least 4 times the same day with different stains they continually remade for us until they got it right. Then went back and fixed every piece of wood. You cannot put a price on that kind of customer service.

4. They have a lifetime warranty. I hope I never need it but at least I know they are there if I need them.

Job was completed as scheduled. Looks better than I expected. Easy to work with and reasonably priced.

I had my kitchen and my bathroom cabinets done by American Wood Reface and I couldn’t be happier! Pat was professional and courteous and his craftsmanship and attention to detail was incredible! I highly recommend them!

Thrilled with our kitchen reface! Absolutely beautiful! Melissa, our sales person, was wonderful helping us pick out exactly what we wanted. Our carpenter Ray did an amazing job! Everyone we encountered at American Wood Reface was courteous, helpful, professional. New kitchen for half the price!