Anderson Heating & Cooling, Mentor OH

Mike A came out. Did a check of everything and told us how things were.

Very personable. Good engineer.

I got prompt and professional service from Ryan. We needed a part and was suppose to get a call in a couple days with the quote and appt. Unfortunately, we never heard from Anderson and when I called the following week and left a message, they never returned my call. We have a contract with Ozinga/Anderson and are supposed to be priority customers. I guess I don’t understand what priority means. I left another message last Saturday and was never called back.

Jomo is a really nice guy! Very knowledgeable and took the time to explain to me how my new furnace works.

Matt B replaced the American Standard Smart thermostat. He completed the extensive programming and tested to make sure the heat pump and furnace were properly functioning. GREAT JOB, Matt

Have used Anderson/Ferraro before for AC/Furnace/water tank replacement. Very happy with their service and performance.

I have used Anderson for multiple decades now. Always professional, timely, and knowledgeable to the questions I am asking them. If you are looking AC or Heating service, I strongly recommend this company!

Andrew was polite, professional, and friendly. Took time to explain certain functions in a way easily understood. Thorough.

I was disappointed, I made back to back appointments so the tech could finish at one house and then go directly to the second house. They had scheduled two separate techs, which gave me a two hour wait between jobs.

Technician arrived on time and was courteous, professional, and respectful of my time and home. The AC and furnace installation performed was thoroughly explained by the technician. The technician asked if I had any questions or concerns before concluding my appointment. Thank you Mike Q! I most highly recommend Anderson Heating & Cooling. I have been a customer for 20+ years

Rob and his helper did an excellent job, they answered all the questions I had were patient with me and when done cleaned up, overall a job well done, thanks guys

Always great! Had a couple of alerts show up on our thermostat. Am super happy with work done by Billy P.and his professionalism and positive personality. Great technician! Great company!

I had 3 quotes and they were the first and the best. The salesman (Garry) was fantastic and very helpful. He helped us design a complete new system and got us a great deal on it. The installation went perfect and actually a day early. The installation team answered all of my questions and seemed to be happy to do so. They showed a lot of pride in their work.
The system we got was a 16 seer heat pump and electric heating, air purifier, and humidifier. We replaced a old LP gas heater and no AC. My wife and I couldn't be happier with everything, we even noticed a big difference that the air purifier has done to the house. Having the central AC is great compared to the window units that we were using for years. I'm not a big fan of winter but I am looking forward to it this year.

Update:
Had them out today for a repair and they were fantastic.

Completely satisfied with Anderson's service. The replacement system was installed as contracted. The service personnel were professional and courteous, leaving the area clean and also removing all the old equipment. I do not hesitate to recommend them highly.

Matt did a awesome job and was able to figure out what was wrong with my furnace as well as giving me a good price! I would highly recommend these guys

Billy was an excellent service tech very personable very friendly and professional and gave it to us straight greatly appreciated

Technician DeAndre showed up on time for my annual furnace tune up. He was friendly, courteous and professional.