Anytime Fitness, Mt Vernon OH

Good equipment. Cardio machines are high quality. The manager, Sal was very helpful and down to earth.

I think it is super cool that I can go work out any time that is good for me. Very clean with a nice atmosphere.

For $30 I got to get both memberships in a week while I'm up here at this training center really great member ship and management

Amazing spot. Was on the road for week and stopped in there. So happy I found this place while visiting the area. Great equipment, it even helped me step my routine up a little. And the manager was so helpful and friendly. I highly recommend this place. Check em out!

In town for training at #Ariel for the week. I use a local non-franchised gym back home, thus tried to find a gym for week. I spoke with Rachel the previous week, though she was helping a client at the time of call she called back promptly, several times as a game of phone tag had ensued. Long story short Rachel informed me they had a drop in rate and a monthly rate, but once I was here they would figure out what worked best for the me.

Upon arrival this week, I had a pleasant greeting by Rachel and her GM-Stephanie. Can I say they made me feel like a local, as if we went to different schools together. Today, they gave me a week pass for free, as in their words they would "rather foster a long term relationship than a quick buck"

After they typical exchange of information, was given a tour of the gym, which was kept clean and well laid out.

I was about to get a membership here, but when I seen how dirty the place was I walked right out. It's a shame that a place charging over one hundred a month per customer cant afford a decent cleaning service.

I have been trying to cancel my membership for months and it is no easy task. I was told that it was on my file not to renew my contract once it ended, that was a lie. I called them when I saw that the they were still withdrawaling money after my contract was up. I was given 3 different number to call to cancel, two different emails that were both wrong. It has been hell trying to cancel a membership that I don't use. Oh, but don't forget the icing on the cake. You are responsible for any payment 30 days after you cancel. So, if you have monthly payments you have to pay for a whole month that you cant use, because you canceled your account

Un ethical
Thieves
Poor business ethics
Worst ran gym in Knox county
Rude
Cant keep employees or members
Gym is filthy
Poor language from management

Plenty other gyms in Knox county

For the amount you are paying for gym membership, the place is dirty, stink bugs crawl on your clothing, stink bugs are all over the carpets and flying on machines, all the machines are squeaky and dirty, treadmills are loud when you run on them, the bathrooms are dirty, the air conditioning is never turned up during the summer, dust bunnies in the corners and under machines, mirrors nasty.

Went in to scope out a new gym, good looking place, staff seemed to avoid all eye contact and interactions.trainers eating fast food in gym office. Not a warm and welcoming atmosphere. Nice variety of equipment and very spacious, could justreally use some personable and motivating staff

This has been the worst customer service experience I've ever had. To start, I knew from the beginning that you have to pay 1/2 of your payment if you cancel so even though I think that's ridiculous, I am not upset about that. I'm upset because after my contract was up, I called 3 times to cancel my membership, and I was only called back once and it wasn't at the number I gave them to call me at, so I missed it. I also emailed them a month before my membership was up to ask how to cancel and never received a response. Today, when I finally got a hold of someone, I had to call ABC financial to cancel and they told me they need a 30 day written notice to cancel. Besides that fact that requiring a 30 day written notice is unnecessarily difficult and obviously just to make it difficult to cancel, I could have been canceled already if Anytime Fitness had responded to my email back in February.
Also, since I've had the account, they've had my email and phone number mixed up with another customer, Jayna, who didn't pay her fees. After months, I finally got them to stop calling and texting me as Jayna, but I am still receiving emails telling me my account is overdue and going to collections, but really it is Jayna's account. I've emailed them several times and they always tell me it's taken care, but it never is.

I was a member, but my son has been a member for years. They are nice and clean with friendly helpful staff and nice equipment.

The staff Nate Matt and Nick go out of their way to work with you and around your financial schedule my daughter went into the hospital on Christmas and so their visit this year was longer and I wanted to make Christmas more special which set my finances back and my resources low, making me pull money from other areas and not having enough in my bank account to cover my bills.
I went in the negative because of overdraft fees to purchases that were for my children.
Anytime Fitness understood the situation and worked with me.
I still had some personal training sessions and Matt and Nick never ceased to amaze me at they're willing to take the time to listen
. If anyone knows me that doesn't happen for me very often.
A lot of people know me as being brutally honest.
Make no mistake these guys won't let you fall or fail.
They give you an opportunity to see for yourself where improvement in your self worth lies, knowing only you can discover that. They are there when you fall flat on your face in life giving you a leg to stand on to reach for the hope you forgot was there the whole time within yourself
There are times when I felt lost nowhere to go and no one to talk to and the gym is always open just waiting
to bring out the best in You Anytime.

Great facility, priced right, equipment is always clean and kept up, has everything you could need. The 24hr access is nice because it's never too crowded (I travel so I can use gyms in every State I visit) and I can come whenever I want. Staff knows everyone by their first name and are very friendly and hands on to ensure everyone is comfortable and has the tools they need. Good for both beginners and those that are advanced. Highly recommended, great atmosphere!

The trainers here couldn't care less. Eric is not responsive. After being transferred to a new trainer I received a group text from him a few days later saying he no longer works there due to pay issues and unkept promises from his boss. A month later I still haven't been able to schedule and I'm not receiving any refunds.

Nothing like having to pay 149 dollars after canceling your account 4 months prior because they continued to charge you and then tell you "if you don't pay it it will go to collections and it will effect your credit. Stay away from this place and go to local gyms that aren't run by greedy corporations.

Clean gym but not set up for serious weight lifters. The treadmills are jokes! Those treadmills are junk! So dissatisfied! This gym is setup for aerobics and crossfit style workouts, but not for weight lifters and serious runners. No room for deadlift!