APPC Plumbing Services, Medina OH

Let me just say my husband and I are thrilled to write this review with regards to APPC and all of their staff from the ladies in the office to Zack our installer/plumber. So friendly, helpful and very professional. We had a new hot water tank installed today and Zack did such a clean, professional and detailed job it looks so perfect. (All by himself I should say as his partner was delayed at another job). Appt was made and everything was done immediately and as promised on quote no surprises. We would highly recommend them as a company and we hope they truly value Zack.

I have had APPC out twice now, recently to replace our water heater. I completely trust this company to do the job correctly and thoroughly! They discovered that our expansion tank was never pressurized (another plumber we thought was good) and was putting stress on the pipe. This could have flooded our basement. I am so thankful to have an excellent plumbing company that I can trust for all our needs! Thank you APPC!

Stay away from APPC.
Had an appointment for water heater install at 0915 to get measured ect. They called at 0840 i was clearing area around heater and did not hear/ answer. They went to other jobs leaving me wo service. They wanted to schedule for another day. I had someone else install.couple thou $ to someone else.sharing is forgiving? Should be negative rating #s.

Just had Joe over to install new water tank ordered through Home Depot. He was the BEST, very pleasant, hard worker, and very informative! Thank you JOE!

Great service and backs work without any issues. Kevin did a great job, very professional and knowledgeable.

The best plumbing company in the universe! Always friendly, always do exceptional work, always priced reasonably! We will always use them for all our plumbing needs!

Had HWT installed 6 months ago. Everything was working fine. 4 weeks ago. I turned on the water, and it smelled horrible. I called and asked for an appointment to see what the issue could be. They asked how old my tank was. I told them they had installed it approx. 6 mo.ago. They refused to give me an appt. Over the next two weeks, my hair smelled so bad, I couldn't stand it. Then it turned bright red, and is very damaged. My skin was under attack.
I have been a mess. I called another company, they came out, said my expansion tank was not hooked up, did a flush on the tank that had brown water in it and a defective anode rod. I was told 3 times it was not my tank, and we are not coming out. Instead of saying they would take a look and see what the problem is. I AM SO GENUINELY DISAPPOINTED. I RECOMMENDED THIS COMPANY TO EVERYONE FOR YEARS! To be treated like this was so incredibly unprofessional.
Shop around.
Tanked

Hot water tank went at night and by noon the next day I had a new one installed. Keith was very profesional and helpful and didn't mind having to deal with the mess in my basement. And my dogs liked him so that's always a huge plus in my book.