Ashley, Columbus OH

Evan and Emmanuel are awesome team, very helpful, explained everything clearly and have excellent 5 starts service

Ashley polarizes Furniture is the best! They have everything and the store layout is so easy to navigate. Best of all their staff are so helpful.

Emmanuel helped us greatly with the purchase of our new table! Quick and personalized service. Thank you!

Thank you Nick for your excellent service. I appreciate you taking the time to show me different options and guide me through my purchase!

Nick the manager and our salesman Emmanual was amazing. They worked very hard to help us and we got everything we loved. Thank you for your time and patience.

Terrible communication and reliability. We ordered a living room set on a Sunday Oct 8. Told everything was in stock delivery should be delivered in 2 weeks. We were told we would get a call back on Monday regarding delivery. That Monday I received a text with a link to check the status of our order. At this point all 4 pieces were still in stock. A week and a half passes and no follow up call, no delivery date showing on the status link. I called the store 10 days after we placed our order, talked to our associate- John, told he would call the delivery team, verified my call back number, and told he would call right back. No return call. This was yesterday Oct 18- all 4 pieces still in stock. I called back today after seeing a delivery date 2 weeks from today and only 1 of 4 pieces in stock. Management was unhelpful addressing my concerns. He only repeated back the situation I stated and told me 2 weeks from now was the best they could do. So we are in a new home with no furniture. If original follow up calls were done timing would have been perfect for our new home. Highly disappointed with this location and Ashley Furniture all together. Hopefully this furniture holds up, as most do not from this organization. Unfortunately, they had the best options for what we needed. We will not be shopping at this location or possibly any Ashley Furniture again.

Evan was absolutely amazing! He was very helpful and patient with helping me pick out a mattress for a great price. Chem was very help with looking for furniture, I very pleased with the service they gave!

Nick the manager was super helpful to us and was great to work with to help my mom get the mattress and furniture she needed for her new apartment. Thanks!:)

Evan Padgett helped me through the process and explained about the product and finally convinced to buy

Nick was fantastic to work with! Friendly, helpful, informative, and not pushy at all. We have had 2 great experiences with him, and will definitely be back when we need new furniture!

Matt was patient, was extremely knowledgeable, and gave us time to think about what we wanted. He was also extremely enthusiastic which made the process much easier.

Matt was great worked with us and was not pushy 10/10 great sales man. We are so happy with are new couch

Zach Severans was highly professional in his dealing with me during my visit to his store. He has patience and performed over and beyond. I highly recommend his services to prospective customers

Zach and Nick had the patience of a saint when it came to me choosing the right sectional. From guiding me around the showroom to answering questions about, well everything! These guys were great and made my process less stressful…the place was amazing and so was the service. I will be visiting again…. Soon!