Ashley, Reynoldsburg OH

Shopping at Ashley's was the worst experience in decades. I purchased a sofa, paid for delivery and set up but the sofa was dumped, fully wrapped and upside down, on my living room floor. I called Ashley's within 1 hour and asked them to return and either set the sofa up or take it back. As a senior, I could not even move the sofa. Ashley, despite letters tot he owners, refused to schedule a pick-up according to my reasonable schedule. The damn sofa was in my living room for 2 months - right through the Christmas holidays. If you decide to purchased something from Ashley, run away as fast as you can. I went to Big Sandy's and not only found a sofa and lamps, but had a great shopping experience. Morris-Ashley? Run, run away.

I would definitely recommend Ashley Store. The service I received was excellent. The sales person I worked with was helpful and explained all the purchase and delivery options. My experience was exceptional.

Miss Jones was fabulous to work with She helped me look at couches and my daughters furniture for her apartment

Kayla A.was amazing! Purchased a Mattress. She was knowledgeable and helpful. We were very indecisive and changed our minds several times, even after she had the order in the system. She never lost patience with us or made us feel like we were a problem. She broke down all the finance options. Such a great shopping experience!

Laquita Jones was amazing. She answered any and all questions my husband and I had. We picked a few furniture sets out and she helped us find the right set for our home. We will be back to make another purchase very soon.

Me and my wife went into Ashley Furniture today looking for a new mattress. We met JT, he showed us a few of the ones they had in stock. He brought Laquita Jones in to go more into detail of the different mattresses. They were very informative and we got our new mattress. It will be delivered tomorrow. Thank you Ms. Jones & JT, job well done.

Came in to look at mattresses and ready to fight off the salespeople tonight and were pleasantly surprised. Kayla was so helpful, patient and no pressure. Helped out when needed but let us try things alone as well as buying a mattress needs some thought. Thank you Kayla, much appreciated.

Kayla was very helpful and nice. She helped me so much with getting the furniture I wanted. 10/10 I recommend!

Such a great experience. Kayla was so helpful. Gave me all the time I needed to make choices.

Taylor Wood was super helpful and very easy to work with! She helped us get setup up with a full living room set no problem. Definitely come and ask for Taylor.

Kayla was great. She walked us through the process and was enjoyable every step of the way!

Ms. Jones was so helpful in helping us find the perfect furniture for our home. She made the process quick and painless!

Had a great experience at the Taylor Rd location. We were helped by Ms. Jones and she was professional and patient with us making sure we got the best prices available.

Ms. Jones helped me find my mattress! She was very nice and went through all options with me thoroughly. Will definitely be back for future needs. Sending friends and family her way!:)