AT&T Store, Zanesville OH

This location is awesome! I came in because I needed a new phone and new service provider. I was greeted by Jackson. He was so positive and had a great attitude. I worked with Andrew the store manager not only did he provide me with 5 star service he set up my new phone showed me nothing but respect and I will be back

Had the pleasure to work with the store manager Andrew today! He got my bill lowered the. What I was paying with Verizon! Thank you definitely will be back!

If you are in Zanesville, Ohio you need to go to the AT&T retail store located in the Country Fair Shopping Center. Emily is the store manager and is such an awesome person. She’s knowledgeable, patient, friendly, and will make sure your experience is positive. The other employees there when I visited were kind and helpful, too. You can’t go wrong with this business.

I assume this AT&Ts goal is to hire disrespectful kids.very rude.
I won’t be back
Fix your staff

The NEW STORE manager is super nice and friendly and very helpful! We use to see him at the mall and was the only one we trusted! We followed him to his new store! Always listening and very understanding! Will definitely be back to deal with him! Thank you Andrew for your service today and dedication and all your hard work! We will always come and see you Because you are the best around! Everyone please go see him! You won’t regret it!

Had the BEST experience ever with Emily and her employees. Everyone, especially her, were incredibly nice and accommodating. She was also helping another couple and navigating their difficulties while getting me a new line set up and helping to get my hotspot device operational. I can’t say enough good things about this location and the employees. Emily deserves ALL the kudos! I’ll be coming here for all my phone and internet needs!

This store is now my go-to AT&T store. Dave and Skyler were amazing in helping us because the people at AT&T at the mall destroyed our account. They were honest, straightforward, and friendly. After only about an hour our account was fixed. The people in the mall created two separate accounts, so therefore two separate bills, and when asked questions the girl said “I don’t know, but your phone still works so don’t worry about it. ” Dave and Skyler know what they’re doing and will help you save money.

We switched to At&T 2 months ago. While switching, the lady who helped us was wonderful. Then we realized when we got our first bill, it was $300, she lied to us. She lied about our entire plan! We will be switching back to our normal carrier!

I went into the store to have my SIM card looked at, and the guys there were very nice and knowledgeable, having me fixed up in less than 5 minutes. Also put on a new case for me as a courtesy. I have the best confidence in them to help with any problems I might have in the future.

We have been customers for about 21 years. Dave and Skyler are awesome! We had a very bad experience at the mall ATT but David fixed everything after about an hour. He is my new go to guy!

David Winters was fantastic and Very, Very Helpful in assisting my handicapped sister get and program a new phone. I live 1,000 miles away and we did it all by phone. Dave was patient and caring and has terrific customer service skills. I wish our AT&T local store was as good. Thanks

Dave was awesome. He assisted me in getting myself the new iPhone 12 Pro Max and adding my mother onto my account while I was out of state visiting. Would highly recommend this store!

Emily and David were extremely helpful today. I dropped my phone in the commode last night and killed it. They gave me all my options, including getting my old phones and trying to get them to work. When they would not work, they gave me the best options, for a new phone. Kudos to both of them for an excellent job.

Dave helped my husband with the purchase of a new phone. He also helped transfer all the info which can be frustrating. Dave had it done in no time. Great service!

Came into the store having boost and David and Emily answered all my questions and was extremely helpful and super nice. Within 5 minutes of being in the store I was ready to switch from boost to at&t. Walking out with a new phone, better service and was able to keep my number. Thank you so much guys!