AT&T Store, Lebanon OH

I came into AT&T worried and concerned, just because of the issues we were having and other employees not being able to fix them. Today, mark fixed our issues in moments. Explained how to work things we were aware of. He also gave us information to help protect our phone. Also helped download the safe app. He was amazing, respectful, and willing to go over and beyond his job.

Thank you Mark

Mark was very informative about the products and services I needed. He found discounted pricing on my lines as I upgraded! 5 stars service.

Definitely a five star experience at this store. The staff was wonderful. They even have the new model phones in stock. Did not have to wait for them to ship. Thanks Mike!

Came here because I had questions about my phone and Warren was amazing. He showed me what to do and explained everything very clearly, making sure I understood. I felt like he really cares about his customers, which is so rare now. He went above and beyond and I will definitely make this my preferred store.

Austin was amazing. Great service and very attentive. Every store should be so lucky to have him at their store.

I did a phone upgrade and Walter at the Lebanon, Ohio was a tremendous help. Friendly, helpful and very personable. I ended up not liking the new phone so I went back a few days later and Walter helped out once again just as friendly before. This time the store was busy but he still was able to help me switch my phone out and was kind enough to help even putting my new screen protector and case on again for the second time in three days. I can’t say enough good things about Walter and as a business student studying management I strive to be like Walter in my professional career.

Walter was great! He greeted me at the door and answered every single question I had. He helped me set up my phone, watch and earbuds. I really appreciate him!

Walter was amazing at helping us figure out our next steps with phones and service plan. Walter was very personable, friendly, courteous, and extremely helpful. He is the reason we are continuing our AT&T service. It so great to be able to get helpful service. Walter and the store should get more than 5 stars!

Wonderful people, really tried to help me with my phone issues & phone insurance issues. Would def. Recommend going through them to set up and account or start with your phones

Walter, what can I say, but he always goes above an beyond to help me and my family out with our phones. If I ever have a phone issue I go straight to him! Thanks Walter!

Excellent customer service. Was greated at the door by the rep (Tim) and he was fantastic from start to finish

UPDATE YOUR HOURS SO PEOPLE DONT WASTE THEIR TIME AND DRIVE TO YOUR STORE. You already charge wayyy to much for service that works worse than prepaid why make it more difficult on your customers.

Walter was great! I'll make sure to come back each time I ever need anything. He was attentive and super helpful!

Extremely nice staff, definitely recommend coming here. Very knowledgeable and Walter helped me figure out phone and bill issues I’ve been dealing with for months!