Audi Cincinnati East Service Center

I don’t recommend them at all.
I got a price quote from an outside garage to fix my valve cover gasket that was much much cheaper than the dealer price, but I decided that the dealer would fix it much better than anyone else, and gave them my car to fix it.
The car came back with more problems than before.
Also, at the time when I purchased the car, they charged me 165$ to check my car, they gave me a report for what they checked. In the report, it shows that the coil spring and shock absorbent are totally fine, but I found out the rear coil spring is totally broken! How would they check it without noticing that!
They are not professionals as they supposed to be.
Don’t ever think about having an Audi car, and if u made a mistake and got one, try to find somewhere else to fix or check it, but not with these guys.

Called up with a couple questions and they were very helpful and gave me honest answers. I Will be getting all my service work done there

These folks really went above and beyond to help me. Specifically, Ryan and Kyle. They tracked down a part I needed to make my airbag work, while everyone else I called told me didn’t exist and was impossible to get. They could have easily just given up, but they kept working and found a way to get it done. Thanks again for the help guys!

Great service, especially the front desk attendant, Bob, is very friendly and humble.
This is going to be a permanent care home for my Audi.

Great customer service, parts department are excellent, Logan was very helpful and super nice guy