Aultman Hospital, Canton OH

Waited in the ER from 4: 00pm-2: 00am! They take turns taking people back to draw blood, get X-rays ect, in a small room WITHOUT A BED (the girl couldn’t find a appropriate vein to take blood so she had to find another person to take my blood. That was another 45 mins.) I also had to have a ultrasound. After tests and blood is taken, you have to go BACK to the waiting room, Sit for hours and hours and WAIT AGAIN they call u back the 2nd time to talk to a doctor or nurse about your results and give you a room if needed. It’s all a gross, GERMY cluster of people in pain, crying, people are vomiting, walking around barefoot, in socks, there’s people who are ill covered up with blankets ect. Those blankets get thrown around the waiting rooms. The whole 8 hours I was there, I didn’t see 1 employee wipe or clean anything down! You watch door dash drivers deliver food to employees working as you wait. You see a whole cross breed of Canton! You feel like you need a shower as SOON as you get home after being there so long! There had to be 100 people in the waiting rooms, waiting to be seen. There was a lady that brought her 7 kids in to the waiting area that were screaming and making all kinds of load noises. Not 1 employee or security guard told any of them to keep it down.being in pain or sick, that’s the last thing you want to hear! The desk attendants said it’s like “this”on most Mondays… it’s sooo sad how things are managed now! Doctors and nurses kept apologizing for the long waits and back up. I was here in total 8 hours! In pain! That’s Ridiculous! I received bad service by a doctor At Aultman West ER in Massillon, which is closer, but I came here thinking I would get get better care, WHAT A JOKE…. What I got was a 8 HOUR wait! I’ve NEVER IN MY LIFE SEEN ANYTHING LIKE THIS! It feels like you’re in a nightmare.
By the time I left I seen 4 nurses and 2 doctors… under the circumstances though, each one was nice and seemed caring and knowledgeable. 8 hours later it was almost 2AM and I couldn’t get my prescription filled. I didn’t eat anything that morning because I was in so much pain. I was there the whole day without water or food, but that’s my own fault for not coming prepared. I could have went to a vending machine, but you don’t want to leave your seat, thinking someone new that has checked in, will most likely take your seat. I had absolutely NO clue Aultman ER was anywhere near this bad. They need a real hospital back in Massillon to cut some of the over crowded mess of Aultman Hospital.
I really used to like this hospital, as this place saved my life in 1999 I was here over 2 months. Now I wouldn’t even want to stay overnight!

It wouldn't let me give them no stars. Poor communication skills and they would rather leave you in the waiting room to walk out than actually do anything.

My wife was brought to the Aultman ER by ambulance doubled over in pain last night at approximately 10: 00 pm. They finally did a cat-scan but still left her in the waiting room all night and most of the day. Once in an ER bed they said she had a blockage to her liver causing the pain but never gave her anything for pain. The nurse button was pushed 7 times with no one ever coming to her room. It’s now 9: 00pm the next night and she finally was admitted to a room upstairs awaiting surgery tomorrow. They left her all day with nothing for pain, gave her no medication as of yet for her bp which is 191/107. They now say no orders have come through so they can’t do anything now that she is finally in a room until they do. We are being told they don’t know why the ER didn’t start the process. I do not recommend ever using this ER. I will reach out to my attorney in the morning.

My 71 year old mother presented to the ER with Chest pain at 12: 30 pm,
She had high blood pressure and arm pain. An EKG, chest xray and blood work was drawn. She saw a doctor briefly in her first 3 hours but was not given any results, they placed her in the waiting room for 9 hours before they finally brought her back to a bed, then gave her a medication to treat the blood pressure and did more tests. While in the waiting room she was not checked on or monitored, this is unacceptable, for a chest pain patient.

My Mom was taken care of with professionalism, care, and respect. I would like to thank Natasha, Andy, Julianna, and Sammy for all their help and care as my mother passed away today. Could not ask for a better group.

Been in the waiting room for 6 hours the pain meds they gave me have wore off with no idea when I will get more. They only ran half of the test they wanted to do so far. When we asked about more pain meds they gave us a blank look and said I still have to get a urine sample I have already went twice while in the waiting room. This is my second time to this hospital and it's been the same thing sit in a waiting room all night because they don't have rooms available this is the worst hospital I have ever been too will never come back here.

Worst hospital in the state of Ohio! I would rather spend the money in gas going to Akron, or Cleveland. Never again will I accept a referral here or anything else that Aultman offers!

I've been here two times to give birth. Amazing experience and coming again to give birth one last time in about a week. I've also been here twice for an Emergency visit for my kids, and a miscarriage for myself and every visit is just a great experience. Staff is so kind, caring, and friendly. Understanding wait times too because I know emergencies come in and ect. Absolutely love it here! Highly recommend.

I so thankful for the young dr assistant that found out what was wrong with me after 4 months of hospitals and drs.he found my rare compression syndromes. More drs should educate on them and save more life's it's rare but people have them.now when I goto a dr I have to explain what it is.these drs should have to refresh every so often this young man should be awarded. Ty so much I would find tou and tha k tou again there. Blessed buy this young man now to get the help I need causes we don't have the best vascular team to help and thay completely sucks I ave to travel to a special vascular team and I wish I could stay in my home town. We need a bigger wide ranged vascular team like cleveland clinic main campous.no1 wants to goto cleveland it's not safe out there.

Came in there for possible bleeding in the stomach took their sweet time calling for me i got there at 12: 30am and decided to walk out around 3 am since they never called me back. But yet they seemed to ok with pulling others back there before anything sorry but that too me was not ok if the bleeding was far worse than that would i have sat out there just as long or would they pull something out of a hat to get me back there sorry but they need to have a better grip on what needs and who needs to be back there

Shorter than ever on staff. They even had to call in the national guard to work. The department that handles the surgical instrumentation constantly has dirty sets they have to send back. The Doctors threaten to leave they are so frustrated by the situation. The mind games that HR plays with you are unreal. Aultman doesn't even handle their own instrumentation anymore. They hired a company, to become culpable

Extremely slow, extremely dismissive. Spent 4hrs doing three lab tests just to tell us “We don’t know what’s wrong keep a food journal” no recommendations or anything. Started myself on B6, issue disappeared within the week. Laughable hospital

Changed my rating because I just had an amazing visit. I went into shock and was ambulanced there. I couldn't walk and barely talk. I wish I had names of doctors and nurses because every one of them treated me with care and dignity. Thank you for improving. I see a see a change and wanted to comment. Thank you to all staff.

My experience at Aultman Hospital in canton has been amazing. Both times i have been here they have been very professional and kind.

I came to the hospital because my doctor said I need iv antibiotics. Waiting in the ER for hours. I just needed antibiotics. 10 hour wait in a er is crazy. They should shut down the er if they can't handle additional patients. It's ridiculous!

My brother Lon who is mentally handicapped was in Aultman for three weeks in July. In addition to the many excellent Nurses and support staff I would like to especially thank Dr. Alhatem and Dr. Owate for their care and understanding of Lon.

Making my uncle sit down there for over 13 hours in the emergency room, and just now got into a room? This was a life or death situation. Your employees are far beyond stupidity. Number two, bet if it was a drug head or a crack head, they’d be the first ones getting medical attention and the “HELP” they needed first.