Aultman Pain Management, Massillon OH

I was a new patient there I followed my doctor over there. When my appointment came up I went and the lady behind the glass was so very rude right off the bat by telling me I'm late! I said what she said >m late and I'll have to reschedule now cuz I was supposed to be there at 7: 30am but my appointment is 8am. She went and got a either lady that was rude also! If they don't like there job then they need to leave! They both had me so pi**ed off that I was ready to tell them where they could stick there paper work!

Worst experience with male doctor, no it’s not an issue with my weight, if you know there’s no nerve damage why do the test and get angry that you don’t see anything? Ladies at front desk were rude too, sign this do this, first day at work? Must be first day at customer service too.

I was under the impression that Aultman was a good hospital. But apparently it is not. They won't even see and talk to someone who legitimately has a broken neck. But they'll see people who have subjective symptoms such as Fibromyalgia.

Everyone nice and helpful. Doctor very nice and very willing to help a person find a solution to their problem.

Doctor feldon is great. The staff is not! I do everything they tell me to do and still each month my pain is not managed because the refills never come through and they take no accountability for it, they just blame the patients. I'm going to get a patient advocate. His staff causes nothing but stress and I try to be patient with it but come on

I have been a patient of Dr. Felden's for nearly three years. He is a very kind doctor and cares about the whole person. He not only addresses my pain issues, but offers other healthy living advice, which I really appreciate. All of the staff members are very kind also - and efficient.

Dr wasef and the rest of the nursing staff has been very good to me over the years very good Clinic very polite people

Dr Takla and Dr Feldon is great! I love them both! They have helped me so much! The nurses are super. So knowledgable and sweet! Love them all!

When you have epidural injections and then back surgery and Aultman Center for Pain Management says if these don’t work, your next step is a spinal cord stimulator! Fast forward a little over a year, I called to get scheduled two times and they never returned my calls, finally after a month of waiting I finally asked for a manager and they pass me to the lady who’s handles scheduling. Well, I made her very upset because they said they never received all of the info and couldn’t do anything until they received it all. So, I hand delivered it to make sure they received it. The scheduler was at the front desk and I asked how long to wait until I should follow up, because I knew they were not very good at following up. Now, two weeks later I receive a letter stating Aultman Center for pain Management feels there is nothing they can do and I should go to Cleveland Clinic pain management. WHAT the HECK?
Best part, my Aultman neurosurgeon just told me two days prior I need a Spinal Cord stimulator and he’s willing to do the surgery!
Moral of the story, don’t make the scheduler look bad or get her in trouble, because apparently she has a lot of power there!