Auto Loan Inc, Kent OH

Never had a problem. Never missed a payment or late on the two cars I purchased. As long as you pay your bills on time you won’t have an issue lol (like the other reviewers)

I want to take my previous review away. I don't know who I talked to there, but she was a rude person. Basically said my priorities are not straight.no lady, the economy is not straight. Need a new place to do business with right away.

Wish I had read reviews before I purchased my vehicle through them. I had no idea to whom my loan was with and I have to agree with all of the 1 star rate reviews. I'm in the hospital and they are awful that I am late. My payments was due Friday so, I was hospitalized on Sunday, still in and they're going to repo me for 7 days late on current pay. RIDE is plus curiosity for them.

The lady who answers the phone is so rude she’s not nice at all, she needs to take some customer service classes! I’ve had my vehicle 3 years and I’ve been late 3 times, but I’ve always paid. She told me I better make my payment or return the vehicle or they will come get it. This is my third strike! Lmao what are we 5. I can’t wait to get out of this loan! She’s so rude! I’m a business owner and I’ve never ever talked to any of my clients like this!

I would give lower if I could.
Just had someone go out to my mother's house over making a half payment and arranging to pay it today. They were looking to repo the car today. If you are even one day late, expect to be harassed like no other. It is worse than any collection agency. They will call your employer and bombard them, they will go to your mother's house and tell her they want to repo your 26,000$ car over being 120$ late even if you told them you will pay it the following week. I am refinancing and would recommend anyone to stay away from this place

The only reason its not one star is because they did help me out when I needed it. HOWEVER I have never been late on a payment thus far and wanted to check to see if maybe I could overall change my payment date after I paid the next month. Whoever I talked to (was a women) had an attitude immediately and started going on about how they can repo my car and this and that and how I better make my payment on time. I've never been late. However I can't wait to get out of this contract. Never dealt with somebody so unprofessional. I honestly just hung up. I won't be talked to that way over something that small. It was a simple question?

Make sure you deal with a legitimate company. I filed a chapter 11 bankruptcy after finding out I owed serious back taxes they still tried to fight me. Now all they do is harass you with relief from auto stay letters when your late. DONT EVER finance from them. If any bank is local don’t even do it. The worst place ever. Rita is owed more money and they don’t even bother me smh.

Payment less than 30 days late, many harassing phone calls and threat of Repo even though I informed them payment was going to be made in less than a week payment planned to be made in four days.