AutoZone Auto Parts, Steubenville OH

Went here because my friend was having issues with her vehicle. Not very friendly. He definitely needs some extra teaching when it comes to customer service. The guy was not helpful at all. He was in a Hurry not to talk to her. I will use the Auto Zone closer to wintersville there always nice and very helpful at that one.

I asked a gentleman to help me with my car & although it was hot outside he did nothing but complain from the start, he acted like my car was so beat up that it would fall apart if he touched it. He did one side while complaining & when I asked him to do the other side, said no & ran back in the store. I did let him know that I knew that he didn't want to help me & I really felt that he was prejudice & jealous of my car wich is in great condition & a classic, so in the future I will use another auto shop or if I do decide to use Auto Zone, I will use the one in Wintersville. If your a person of color DON'T use the store on 3rd st.

Autozone in b port is my favorite parts store. The male and female employees go out of there way to help you.

Always great people. Never had a problem in the many years I've gone there. Or any other Auto zones in this area. Like thier point system 5 point you get 20.00 dollars to buy or put to the price of item your getting.

I was bringing in my old battery to get the core charge back. I had my battery in my hands and since my hands were full I couldn't get the door open. The lady that worked there was standing outside smoking and talking on the phone. I think she's a manager there because she was training another person when I left. Anyway, she stood there and watched me trying to get in and didn't even offer to open the door. This is the 2nd time I've had a problem with a rude employee. Last straw. Won't be back.

Last night I run into AutoZone I've been in there at least 100 times before for the first time i actually had the best service I've ever had a young man by the name of Brandon went above and beyond to help me he spent 30 minutes trying to fix my problem and actually did Best Service I've Ever Had Absolutely A Hard Working amazing Young Man They Could Use More Works Like Him

Bill really went above and beyond for me. My car started to break down and I got it to AutoZone to see if it was the battery. Bill knew it probably wasn't but checked it anyway. It was the alternator and I was stuck there. He recommended a good shop for me to have it towed to and let me hang out in the store and wait for the tow truck. He explained what might be wrong with it and what to tell the mechanic. It was after dark and I was stranded and he made me feel safe and welcome in the store as I waited. I will forever go to this AutoZone because of Bill. Him and Corey really helped me out that night. Thank you so much!

Steubenville Auto Zone, Awsome Customer service. "Lisa" I think Defin. New her **it. How refreshing. And she's a girl

Really helpful staff. My taillight broke in the middle of the highway, they assisted me to replace it. Manager is really helpful!

I went here because I was concerned about my car battery. The customer service was amazing. They were patient, calm, checked my battery and alternator and gave me good, honest advice and suggestions free of charge! I'll be a return customer!

The gm Even is the best! This man went above and beyond to help meet and overly surpass my expectations. I came in one evening and Brandon helped me at five minute before closing and stayed on the computer trying to help me find my warranty. Though unsuccessful, he remained diligent. I came in the next afternoon and spoke to even. He did some magic and pulled my receipt right up. Thank you sir! And then even went above and beyond to reduc the price to meet the few bucks I was short. WOW! Came back the next day and tried to spend as much as I could afford. You rock auto zone! Even! And Brandon!

Cashier was in a rush, we were the only 2 customers in the store. He was short with us, had an irritated attitude when we wanted himb to price the part for us. I said never mind ill order it off the internet. So, they lost my business.

Very helpful with my purchase. All associates were attentive to my automotive issue for my purchase.