B & B Auto Service and Towing, Cuyahoga Falls OH

Used B&B for their towing service to get my dead car from my drive to a shop. Service was quick, fair priced, and Jesse was incredibly helpful and pleasant.

Good people. Took time away from their busy day to meet up with me after hours so I could retrieve my car.

The least professional shop in Ohio. My vehicle was involved in a grand theft auto involving a U. S.soldier, and then the soldier was killed in a homicide. I was charged $600 for storage, and when police arrived to retain the vehicle, informed that the vehicle would continue to be charged during the investigation of my battle buddy. This shop goes against every Midwestern value and needs boycotted.

Overall, not a bad company. My car was impounded & sat on their lot for quite a bit & the only thing I have to say which I found odd is depending on the day I’d call the price would always fluctuate. I’d call one day & then three, four, five days later & somehow I was told the total was lower than what I was originally told the previous day or even week which - again, is quite odd seeing as they charge a daily fee for it being on their lot. It wasn’t small amounts either. It’d drop by almost $100 & then go up by $2-300 & then go back down. All I ever did was call & ask so view that however you like. If you call & speak to a woman, yer in good hands (she never fluxed with previous costs too much) I’m not sure who the guy was but to end this review I’ll just say when it was all said & done, I paid far less than what the guy had told me on the phone a week before I finally got my vehicle out. ️ ️️️

They were good at the actual towing, but it took an hour and a half to get there when they said less than 30 minutes.

Terrible! I waited 3 hours to get a tow and when they showed up he would not drive back to my vehicle so I pulled it out to them and then they said that they could not tow it. Waited 3 hrs what a joke this company is!

I needed to have my truck put into my garage. Called B&B, there was a tow truck at my house within 20 minutes. The driver’s name was Brandon. He was friendly, polite, professional & knowledgeable about his job! He ran into several unplanned snags and this young man rolled right through them all without missing a beat! I would gladly recommend B & B to everyone! My first encounter with B & B was with Cory yesterday to explain what needed done. He was also friendly & professional in his job! I always support local businesses and this one did not disappoint! I’m sure that B & B values it’s employees as these (2) young men are stellar and should be role models to the younger generation on work ethics! O. K, I’ll stop now! YOUR BUSINESS IS ON MY “A” LIST! Thank You for service!
P. S. The price was EXACTLY as quoted! Great price!

Great, professional tow service. Careful and quick.
Reasonably priced repairs. Honest and helpful. Everything is explained in detail.

Brandon was a great tow driver.he came on time and saved the day.great conversation and a Nice Guy

My car broke down at the gas station near my house, they were there super quick. Brought my car back home and we’re super friendly.

VERY quick tow and great service at a decent price. Honest friendly people as well. Highly recommended.

Truly one of the best towing services around, great communication and wonderful service/care for the vehicle. 10/10 would use again.

Driver got to me quickly, price was fair and he was extremely personable. They have my service anytime I need a tow