Best Buy, Strongsville OH

Best buy was great they had what I was looking for and really not to crowded yet.
If ur gonna buy something here get it early!

Brought my wife's laptop to troubleshoot some issues. They were very helpful and able to fix some things and give us clues on other things.

They are always helpful. I was looking for a docking station for my surface pro and their employee helped me look over every selection they had.

Product not available even though computer says it is. Drove half an hour to get here and nobody would help me.

The BEST Best Buy experience ever! And we’ve had many -the staff was so very nice.friendly and helpful. The most noticeable was how staff all worked together to give us the best possible experience. That a nod to management I could go on.

The worst customer service. The sales representative that "helped" me was more worried about the conversation she was having with her coworkers than helping the customer. I bought an iPhone case and protective glass. When I asked her help with which case she rudely pointed out that this was the display and glass. She couldn't ring me out but if I waited in line and came back to her shed put the glass on. So I did then came back to her she proceeded to open the glass and realized " I " had picked the wrong glass and went And got the proper size glass for my phone. She then proceeded to tell me that' there was a $6.47 difference in the smaller size and it was my fault for choosing the wrong glass. EXCUSE ME but you're the "professional". She said you picked it. Once I paid the difference she put the glass on. Any union members I suggest you go to Staples. Worst service ever

Walked in to pick up an online order. Everyone is really nice, friendly, and made the process easy.

Need new appliances. Salesperson Nate so helpful. We checked at other stores. Best Buy is by far the Best! Great job!

Not really a good place or location to find items you would actually be looking for at. Too heavy on the gaming systems that require way too much internet servicing to run and I recently found out that Microsoft will no longer produce any XBOX systems nor will the Sony Corporation put out another Playstation system after the PS5. And every time I have been at a Best Buy- the gaming systems just sit there in the locked cabinets fully stocked with no takers. If they want to make up the business- carry items and equipment that people are actually looking for.

The woman that helped us was knowledgeable. Best buy says they have stuff in stock on-line. When we arrived everything we wanted had to be ordered from warehouse, Several days before store would take delivery

The manager price matched for me and was very personable and understanding. This has always been my favorite best buy to go to.

Extremely helpful sales person. They didn't have what I wanted, but apparently no one does. The manufacturer has significant backlogs.

What’s not to like about Best Buy? I’m a gadget and electronics guy. I love computers, video games, drones, hue light systems…they have all of that and more. I have been to a lot of Best Buy stores and I feel like they’re mostly created equal. This one seemed a little bigger and had all the usual cool stuff I want. It’s a good and convenient place to grab whatever you might need in electronics.

So I totally forgot about my geek squad appointment and just showed up 15 min late which I would have totally understood if they couldn’t take me but they saw me anyway and although they couldn’t help because of the type of insurance I had on my phone Ali gave me so much helpful information! He really didn’t have to. I could tell he was super passionate about his job and technology and his positivity transferred. It was nice. Now I’d definitely know what to do for next time. Super professional and great customer service which seems rare sometimes.

Hands down the worst Best Buy! Bought a ps5 with the hdmi prongs being broken! How about this …I got a warranty as well! You know what they told me? The warranty doesn’t cover physical damage hahahhahahhahahah

Pretty good! Finally bought my TV I've been wanting and it was pretty easy to walk right in and get what I was looking for. In a very strange turn of events, no one was rushing over to ask if they could help like usual, must have just been a busy time of day. (Noonish) At the same time it was kind of nice lol

Either way, great experience with no complaints!