Best Buy Tire Pros, Cleveland OH

Went here to get tire sensors put on and at first the TPMS light went out and a couple of hours later it came back on. I called back up there and a man told me that it’s possible that it’s something wrong with the whole system and that he could do nothing about it. I went to a different shop and they told me that Best Buy tire Pro’s put the wrong frequency tire sensors on my jeep which I why they weren’t reading. Upset and a waste of money.

All have attitudes and terrible customer service skills. Called the day before was told they ordered my tire and it would be there in an hour I get off and head over but they’re busy. So I leave come back the next morning they’re just as busy so I ask to buy the tire after getting attitude yet again. Come to find out they never even ordered my tire, they wasted my time and are extremely rude.

Went in because my tire light was on was told I needed a new tire I told him to install it that was fine come to find out a week later tire light comes back on take the car into another shop they plugged the tire I’ll never return to Best Buy tire again poor customer service poor mechanic skills

There's are good people doing good work however my visit was not perfect but I would return for service

I came in for a alignment and it couldn't be done because I need work which is fine but they charged me $45 for the inspection when everywhere does free alignment inspections. I live paycheck to paycheck so every little but of money matters.

These guys are awesome. We come here for our personal cars, work vehicles, and trailers. The staff is well informed on the what you'll need and the service is great. Because they are so good, they get very busy! If you are going to walk in, come early!

I’ve had a couple oil changes on my bmw with no issues however after the last one my check engine light came on and multiple warnings that if I’d continue to drive I risk engine failure. Took it back and was told they used “good oil” this time!? Hello! I would not be paying for high test gas if I had known you were using used vegetable oil in my car! Took it to certified Bmw dealer turns out the censor had been snapped off the oil cap at my last oil change. $280 later to replace it… no issues.no warning lights.

I had my wife take a car to this place to get an alignment done while I stayed at the shop and she called me and said they will not do it for her that the car needs wheel bearing so I left the shop to see what is bad because I literally just put new wheel bearing on the car before she took it there. They say things are bad when they are not bad to get more money out of people. Very crooked shop!

Quick service and good pricing. I dropped my car off around 1030 am and it was ready by 1pm. Very happy with my new tires.

Terrible customer Service, Rude & Expensive, I wouldn’t even recommend to someone who’s car broke right down in front of the place.

We were out state and new to the area. We had a low tire pressure. I had a screw in my tire. Best Buy Tire Pros had us back on the road with in a half a hour with no appointment. They were very helpful.

They were so helpful and honest. I over paid for my tires and they gave me my money that I over paid

Great place. Quality parts and tires. They do a good job of working with you on parts and prices.