Best Friends Veterinary Hospital, Powell OH

Dr. Riggs took care of our sweet feline baby Skyline in the last months of her 12-year life. We recently had to put her down. The staff there made it as easy as it could be under the circumstances They showed such kindness and compassion that night. And we got a card in the mail signed by staff, but it also had a personal note from Dr. Riggs. Best Friends went above and beyond for our special girl. Thank you and we highly recommend your services!

Very very expensive. My dog had his eyes examined due to be inflamed and itchy. They put drops in his eyes and gave some eye drops, antibiotics, and an artificial tear liquid even though he produced plenty of tears on his own. 550 dollars. Outrageous.

Our dog had to have surgery and Dr Riggs did a wonderful job as usual and provided updates and feedback. The techs and staff are always kind and gentle and caring to our pets and we appreciate that so much! We have been customers for many years and I only recommend Best Friends!

Dr. Kyle is probably the nicest vet I've ever met. He was extremely thorough, helpful. & caring.

I have been using Best Friends for about 20 years now. They are always honest and great with all my pets and give my all the options I can use. Staff is always friendly and attentive. At times can be pricey but that can be any vet service so I trust them with all my pets. The office is always clean. They even helped with a few of my pets passing away and couldn’t have been more loving and respectful.

I have been using Best Friends since 1983. I can tell you they are considerate and the best I have seen over my 50 years of using veterinarians.

Just moved to Powell from Worthington and decided to check out Best Friends for my Cat checkups. Place is clean and people are very nice. Dr was well informed and gave us ample time. Only issue I have is that my cat is declawed and only has rear nails. I was charged $18 for my cats rear nails only trim as most places I’ve gone to gives complimentary nail trim once a year. Seems pretty high to me.

Horrible! Took my baby, my puppy, my gorgeous and handsome boy to get neutered and the surgery end up killing him.
He was fine at first, then got sicks for 3 days end we end up having to put him down unfortunately. He was completely fine until I took him here. Also I know of at least two other people who went through the same pain as we did!

Best Friends Vet is the only place I take my Dogs.
My standard size dachshund Charley was diagnosed with Addison’s disease. When it all started 12 years ago they were the only vet to figure out what was wrong with him. It wasn’t cheap but they knew exactly what he needed and he was able to stay with me until he was almost 14 years old. I miss him dearly.
They were so compassionate towards me, in my time of anguish when he passed away in my arms on the way to their office. The whole staff is great, I trust all the doctors, and I continue to take my beagle and my miniature dachshund to them. In my opinion they are the best vets around. Nothing but positive things about this vet clinic.

I loved bringing my dogs to Best Friends, especially Dr Riggs. I had been going to them since we adopted our first dog 16 years who is still with us today. I have always had great things to say about them until Covid. I am not a big fan of a strange person taking my dogs while I wait in my car as they look over my dogs and talk to me on the phone. I do appreciate Dr Riggs calling me and talking to me about me complains and concerns with the restrictions.

I can’t say enough about Best Friends. We just lose our
14 1/2 year old Yorkie Spencer. Dr Riggs and everyone at best friends helped him to have a long and happy life.
And after he passed the were so wonderful to help us
Through the sadness. Thank you everyone at Best Friends

Our sincere appreciation to Dr. Riggs and the entire staff for the care and compassion offered to our beloved standard poodle, Boo, especially in the final hours of her 13-year journey. We’re grateful for the professional care she received.
John & Mary Hickel

Everyone at Best Friends from the staff to the Dr. 's are out of this world.
As a pet owner, I am so very thankful for all of the special attention everyone provides my fur-babies. Bobby (Loki) and KiKi (Mina). Along with my older kitty Zoe' who Dr. Riggs helped bring her to peace and her next adventures in kitty heaven. So kind, so thoughtful and truly interested in the well being of all animals. Cannot say enough but THANK YOU EVERYONE!

Had to switch vets in the middle of the pandemic, but these guys have been so great it was painless. They prioritize patient and employee safety so currently for routine visits you can't go in, they come and get your pet and bring them back. They are always helpful and get back to me quickly and I love Dr. Heidrich.