Best Reward Federal Credit Union (Walton Hills Branch)
| Address | 21375 Alexander Rd #5514, Walton Hills, OH | ||||||||||
| Phone | (440) 232-9540 | ||||||||||
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| Website | www.bestrewardfcu.coop | ||||||||||
| Categories | Federal Credit Union | ||||||||||
| Rating | 3 3 reviews | ||||||||||
Nearest branches Best Reward Federal Credit Union (Brook Park Branch) — 5681 Smith Rd, Brook Park, OH, United States |
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Similar companies nearby Toledo Urban Federal Credit Union — 1441 Dorr St, Toledo, OH, United States Toledo Metro Federal Credit Union — 1212 Adams St, Toledo, OH, United States BMI Federal Credit Union — 543 N Cleveland Ave, Westerville, OH, United States AllWealth Federal Credit Union — 6 S 2nd St, Hamilton, OH |
Best Reward Federal Credit Union (Walton Hills Branch) reviews
3 I have been banking with this branch my entire life, and I have seen the quality of service start to diminish firsthand. Today my family experienced an either clear lack of knowledge of policy, or a complete lack of face to face communication.
I am all for the niche policy/policies explained to ME AFTER my fiancè was turned away and not explained any reason whatsoever why she could not deposit her check, or given any workarounds despite talking to three people. The workarounds came after the fact.
I was dealing with terrible interest rates and fees from dealership for a car so I decided to check with a credit union they got me 12% less than the best quote I got anywhere else I couldn’t be happier with my experience
Your online banking is archaic. Service is slow, even when there's no one else in the building. They'd rather chit chat. The 2nd drive through window has also been out of service for too long. Finally, their hold system is garbage. I have to hit 0 every 2 mins or so to remain on hold/not leave a voicemail and can't just simply wait on hold.