Betsey's Boutique Shop, Springboro OH

Just an FYI to anyone considering ordering from this boutique to check out their refund policy before you purchase. They do not do returns for a refund - only store credit and you are responsible for the shipping to return the item and then the shipping of the new item (aka $30 shipping just to get an item you like). I received an item that had a terrible odor to it right out of the package (I could smell it before I opened the package) and this boutique will not do anything to refund me my money. I guess I am out $50. And I do not wish to pay an additional $20 to return, get store credit, and then ship a new item ($30 total). Who is to say the next item won’t smell as badly? I will not be purchasing from this boutique again due to the poor customer service.

Dress doesn’t fit. Naturally this is online shopping and the owner won’t take it back, won’t even budge. So now I have this really expensive dress and can’t do anything with it. The owner was very dismissive. I had another order on the way that I tried to cancel and they would not let me. As it turns out, this doesn’t fit and I can’t return this either. My opinion, stay far, far, far away from this Boutique.

I love this shop! I get my stuff online and everything I order looks better in person. Cute items and they are well made and not over priced! I always get compliments on everything I wear from Betsey's!

I frequently want to order online from this boutique and others that are similar, however their return policy is a deal breaker. Merchandise must be returned within 14 days of receipt and they only offer store credit, no refunds.

The staff is so helpful and kind. I love the variety of clothes for any size or style. Prices are reasonable too!

Love this little dress shop. They have the cutest cloths, jewelry and shoes