Bob Evans, Independence OH

Bob Evans is one of my favorite places to eat. The food and service are always great. It's one of The few places that I almost always order the coffee.

Overall service was just so so. Not that busy, super short staffed, didn't have a few foods available at the 3 o'clock hour (many of us wanted chicken dishes and they had no chicken to serve because someone forgot to pull it from the freezer). 2 people ordered in our party the bacon cheeseburgers and there wasn't any bacon to be found on the burgers. Had to keep asking for refills. No one cleaned the dirty dishes off our table. And basically all the soups and salads came out with our meal instead of beforehand like they should.

Ordered online for curbside and couldn’t find signage. Went inside and the person at the counter didn’t want to acknowledge me until I flagged her down. Just told me they are working on it, could not gone me an eta. After 25 minutes apparently my food was ready, but no one told me or called out my name. The woman who I originally spoke to had gone off to do something else, apparently I was not important enough to keep track of.

Had the sampler, that's plenty for me. Kevon was my waiter, on top of coffee warm ups + jelly for my biscuit. He did a lot, he was constantly working and very polite. He had four tables and seemed to be confident and still doing things from behind the counter. His manners were exceptional. Give him an A+.

Stood in the restaurant for over an hour for a pickup order and never received it. Do not allow for so many doordash orders if you can not handle the demand.

Waited 1 hour for our drinks. Would of waited longer if I didn't find someone to serve us. Had to get our own silverware. Food was cold! Waitress dropped the plates on the table. Table was sticky, smelled like its not been washed ever. Sons drink had a chunk of food on his glass when it was served to him! I should have walked into a clean restaurant with friendly staff and i got the opposite. I wont come back. Would have given zero stars however there was no option. Gross just gross

Our server, Connor, was friendly and engaging, even though he was a new employee. He did a great job. The food was delicious. Double cheese pot roast sandwich, country fried steak, Cobb salad, and three meat omelette were enjoyed by our diners.

Growing up in Ohio, we always went to Bob Evans for a family outing so eating here brought back memories. Good food, great service by a friendly wait staff, all at a reasonable price.

We were left on hold so we ordered online they screws are orders all up when we specifically in detail are order paid $40 for 2 small meals that were horrible the staff was horrible service they rather horse play around then give good customer service they also left other customers sit an wait for along time before they ask what they were there for

As a DoorDash Driver, I’ve had at least 30 pickups from this location. When the parking lot is empty, food is always ready. The second the lot is half full the service becomes so bad. A lot of the time no one will acknowledge me for at least 10 minutes when I stand at the register, even though at least 5 workers have seen me there. Food is usually ready 30-60 minutes after the pick-up time. The staff is usually very stressed and can have an attitude. This makes it an awful experience as a dasher.

I went to breakfast with my Mom. Her eggs and hash browns were cold and both of our toast were barely toasted and no butter. Our server was great but the food needs some improvement.

Sub par service. Employees visibly on their cell phones while many guests were waiting to be seated. Food was decent and probably would have tasted better if it was hot. Server never checked back to see if the food was ok. No one was moving with any sense of urgency. Overall, this experience was disappointing. I hope they use this review to try and improve.

The dark stuffing was a big disappointment, mashed potatoes and gravy was excellent.dark glazed carrots were over cooked.pancakes good, fried chicken dinner was great.table service was good, wish l had taken a picture of turkey dinner.

Food was great and reasonably priced. Will go there again. Staff was friendly and welcoming. Thanks for a very satisfying meal.

Hostess was very unfriendly and obviously hated her job. Poor choice as the first impression of the restaurant.
My waitress was great! Very friendly and focused on her job. Knew what she needed to do and did it.
Food was excellent. I loved everything I has.
Will definitely go back!

Food was lower quality than expected, especially the side of fresh fruit with the tiniest cantaloupe slices ive ever seen. Didn't realize the country friend steak would be ground beef. The food was just ok not very satisfying.

This location of Bob Evans is good. They have a new Southwest Avocado Chicken Dinner and it is very good. The employees are friendly and polite and service is prompt. The restaurant is located on Rockside Rd, in Independence. They are very close and convenient to I77.

Had a great lunch there with new friends. Staff was friendly and attentive and food was fresh and hot! I don't think I have EVER had a bad experience at this location.