Brian Johns Inc. Heating & Air Conditioning

I've had this company out before to service my a/c-furnace. As always, service was quick, the repairman was polite, knowledgeable and didn't try to oversell services that weren't yet necessary. I will always call Honest Abe's (the business' new name) first.

Have a Lennox furnace that was short cycling on a Sunday after New Year’s Day. Gave me suggestions to try first and ended up fixing the furnace. Honesty and helpfulness saved me an emergency call out. They have earned my business in the future. Can not thank them enough!

They were great! After Action Heating & Cooling tried to scam us for over $3k making me feel highly uncomfortable, we called Brian John's. Our furnace has stopped blowing hot air. Brian John's was so professional, caring and kind. They told us we infact did NOT need a new furnace and ducts like Action Heating told us but instead just needed to clean a pin in the furnace that became dusty and showed us how to do it. Immediately we had hot air again and no issues since. Very reasonably priced, knowledgeable and compassionate. A+

Great Company! Great Service! Very reasonable prices. Definitely would recommend this company!

Very professional and friendly. Will definitely call them again technican was the best he explained everything question I had. Arrived in exactly one and a half hours after I contacted them. Great job!

Charged 80 dollars did not find anything. Called a competitor who actually opened the furnace and immediately found the part that was leaking and fixed the issue.

Edit: I was present with tech while In the basement and he did not open the furnace at all.

I'm a relatively savvy individual, so this may not apply to everyone. They walked me through taking apart the faceplate feeding the igniter for my furnace, cleaned off a few pieces and restored proper airflow and BAM working heat again. THAT is service. They weren't fishing for money, they were helping restore heat to my home. Awesome chatting with their tech, personable, knowledgeable, professional. Service means a lot to me and these guys have it.

I had been struggling with my furnace for several days and had reached the day of a Halloween party, when I finally forced to call in for help. Brian Johns talked to me on the phone, and then moved to text for ease of sharing photos and communication, and in the process of doing so, walked me through the required steps to finally fix my furnace with simple instructions. I was incredibly grateful and readily offered to write a review to thank him for his help. I'll admit I'm a little late, but I intend to make good.