Brodell Medical, Inc., Warren OH

I very much regret having to write the following, seeing that most reviews are 5 stars. In brief, I met Dr. Brodell on the occasion of both my parents' having their eyes operated on via her office, and the impression I formed was a good one, never suspecting what was to follow.

In my case however, after 2 years and repeated visits with one of her associates, Dr. William Helwig, I learned that my eye problems were entirely my fault, because I had dry eyes: consequently Dr. Helwig prescribed an antibiotic cream, steroid drops, and warm compresses. Irrespectively, when driving I still had double vision.
Every time I was charged for 'an eye exam', and every time I had no choice but to order new glasses: 4 pair at the in-house optical shop for $360.00 a pair for lenses only, as the frames were always my own.

Noticing that I was slowly draining my bank account, and experiencing no improvement whatsoever in my vision, I requested another doctor.
This was Dr. Christopher D'Allito, who, after learning of my double vision stated that such is treated with prismatic glasses.

I did not for a moment doubt that Dr. Brodell would see to it that either a refund be issued, or lenses replaced - given Dr. W. Helwig's regrettable malpractice on my eyes. Surely they are up to date on their business insurance payments, such that their personal finances ought not be affected. In the meantime, in 2018 I had an accident with an 18 wheeler on route 80, as I simply did not see him. My diver's mirror was sliced off, and my reaction predictable: in 40 years of driving this was my first accident.

In any case, not only were no good intentions in evidence at the Brodell Clinic, but also a demand for additional money$ was made. No, they would neither refund my money, nor replace the lenses.

Be that as it may, I only seldomly write reviews: this however is so blatantly an abuse of trust, a severe Janus reaction to a patient's life and wellbeing on behalf of Brodell Clinic, that I am obliged to bring it to the attention of possible future patients, in the hope that such egregious comportment may be avoided.

Been going here for years. The staff are extremely friendly and helpful. Have seen doctors on the eye and dermatology sides and they are all very professional. One of the best medical offices in town!

I only use Brodell medical for my eye and skin care needs. They are professional and friendly, I feel like they are family. I have used them for the past five years and am looking forward to my next appointment later this month.

I have been going to the Brodell medical offices for about 30 years.
Throughout all of my experiences there I have found the staff to be professional, knowledgeable, kind and caring. Their optical department has the best selection of glasses in all of Warren! I would highly recommend their facility and their professional staff to provide for all skin and eye care needs.

I have been a client of Brodell medical for 30 years. I have always had a great experience. The staff are always very friendly. I would recommend Brodell medical for both eye and skin care needs.

My whole family has been going to Brodell Medical for as long as I can remember. Always get great service. They always take their time to answer any questions we may have. My son has had many eye problems and they have been wonderful. Would definitely recommend!

Friendly staffs and nice doctors. I feel comfortable to go there and check my eye and sometimes my skin problems. Highly recommend!

I have been a patient of Brodell medical since I was a teenager. I travel out of state to continue my care with Brodell medical. The staff is outstanding always polite, caring. The process from check in to being called back visit and check out is very smooth process. Five stars is just not enough.

Brodell Medical is a really great operation. I use their services for dermatology and also the optical shop / optician purposes. Great people and very good care is given to patients. I would highly recommend Brodell Medical!

Brodell Medical provides efficient, dependable, patient-centered care. I have always been very satisfied with the staff, and my medical problems have been the physician's top priority. I would recommend Brodell Medical to anyone for their skin and eye care needs.